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Regulations). They may be appointed by an insurer through

a broker or directly.

They are given standardized scripts and also answer to common

FAQs. They are usually capable of answering queries pertaining

about the products.

In some cases, they may pass on the lead of the interested

person to a senior person who can then close the deal.

Purchasing insurance through online i.e. through internet

 Both insurers and intermediaries have web portals

providing information pertaining to insurance products.

 IRDA has licensed web aggregators to provide information

pertaining to insurance products and comparisons of similar

products of different insurers.

 One should always ensure that the website one is visiting

pertains to a registered insurer/intermediary licensed by

the Authority and prominently displays the information

relating to their registration/licence number and other

relevant information on their website.

 In case of a web aggregator, one has the choice of viewing

products of at least five insurers who are offering similar

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