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-  Employees: solvency of the company, profitability of the

                       company/line of business


                   -  Brokers and tied agents: that they receive their

                       commission, solvency of the company


                   -  Reinsurer: that the company has robust claims handling

                       and stringent underwriting practices so that it is not


                       exposed to unforeseen risks.

                   -  Providers/Hospitals (in health insurance) - They ensure


                       that the customer gets a smooth claim experience,

                       especially when the hospital is empanelled with the TPA or


                       the insurer to provide cashless hospitalization.

                       This below does not belon here:




               Diag - Stakeholders in claim process




                                                        Insurance
                                                        company
                                                          share-
                                                         holders
                                                                       Under -
                                          Customer
                                                                       writers


                                                          Stake-
                                                         holders
                                      Insurance          in claim           Third
                                                                            Party
                                       Agents or         process           Adminis-
                                       Brokers
                                                                            trators

                                                Providers
                                                    /            Regulators
                                                Hospitals



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