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- Employees: solvency of the company, profitability of the
company/line of business
- Brokers and tied agents: that they receive their
commission, solvency of the company
- Reinsurer: that the company has robust claims handling
and stringent underwriting practices so that it is not
exposed to unforeseen risks.
- Providers/Hospitals (in health insurance) - They ensure
that the customer gets a smooth claim experience,
especially when the hospital is empanelled with the TPA or
the insurer to provide cashless hospitalization.
This below does not belon here:
Diag - Stakeholders in claim process
Insurance
company
share-
holders
Under -
Customer
writers
Stake-
holders
Insurance in claim Third
Party
Agents or process Adminis-
Brokers
trators
Providers
/ Regulators
Hospitals
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