Page 58 - Drew Parr Professional Portfolio
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Evaluation of Current Program

                          While working at The Ridgewood Country Club, Somerset Hills Country Club,
                   and Augusta National, I have had the opportunity to work in golf operations with
                   outstanding caddie programs.

                          The caddie master, the professional staff, and I, are continuously evaluating the
                   current program and looking for ways to improve and also increase participation. I feel
                   the best evaluation is by word-of-mouth comments from members who use the caddie
                   program. Our members are always communicating with the caddie master and giving him
                   positive and negative feedback. This feedback helps the caddie master to easily access
                   where his program needs improvement.

                   Caddie Training

                          Anytime a new caddie arrives at work, he or she must go through our training
                   program. Here are a few steps a new caddie must go through before he or she is ready to
                   double-bag loop:
                       1.  Schedule a date and time to meet with the caddie master and professional to walk
                          a few holes and become familiar with the duties of a caddie.
                       2.  First loop will be with an experienced caddie (“A Caddie”) and the new caddie
                          will carry a single bag.
                       3.  Next, the caddie in training will take four putters and forecaddie, or two bags and
                          work with an “A Caddie” in his/her group.
                       4.  After member/Professional comments the caddie master will make the decision on
                          whether the caddie in training is ready to work on his/her own or if they need
                          more training.
                   Caddie Recruitment
                       •  Word-of-mouth from senior
                          caddies at the facility
                       •  Local colleges and Universities
                       •  High School golf coaches
                       •  Senior caddies bring experience
                          with you candidates that bring energy.
                   Retaining the Caddies
                       •  “Want the caddies to feel welcome
                           and want to come back”
                       •  Fair base rate and gratuity
                       •  Useful and professional uniforms
                       •  Caddie appreciation
                              o  Caddie play day
                              o  Member-Caddie Tournament
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