Page 12 - NCS Sales Manual 2018.pdf
P. 12

BUSINESS APPLICATION SERVICES (BAS)


       BUSINESS - ENTERPRISE CONTENT MANAGEMENT


            Solutions / Services  Benefits for Customers     Top Strikes       Hunting / Farming Terrain  NCS Contact Person
                                                        (Prospecting Questions)  (Customer Profile)

         Enterprise Search      •  Provides a single point   •  What are the challenges   Target Industries  Chooi Yu San
                                 to search across all your   faced or envisioned business           Director
         Search provides a powerful,   repositories of information,   needs of your organisation   Applicable to all industries.   +65 6556 6641
         scalable and extendable   including collaboration   relating to Search?                    +65 96541788
         service. It facilitates users to   systems, email, intranet sites   •  What are your users’   yusan@ncs.com.sg
         easily locate content stored in   and content management   pain points in search of
         the various Intranet sites as   platforms      information?                                Eric Leong Kwan Fai
         well as other external content   •  Able to find information in the                        Lead Architect
         sources, such as file shares,   context of their tasks  •  What are the scope and          +65 6556 6850
         Exchange public folders,                       limitations of the current                  +65 9239 3609
         and line-of-business (LOB)   •  Receiving accurate   system?                               leongkf@ncs.com.sg
         applications databases.   information on demand
                                •  Improve productivity as
                                 people spend less time
                                 looking for information and
                                 more time completing tasks,
                                 closing sales and helping
                                 customers

         End-to-end Implementation   •  Enables the incorporation of   •  Target at existing File Share
         and Deployment Services   customer views at all stages   customers or old versions of
                                 of the system development  SharePoint users?
         Provides the installation /
         configuration, development/   •  Provides users with a   •  What are the pain points or
         customisation, version   complete, fully functioning   limitations of current system?
         upgrades as well as support   package in a ready to use   •  What are the expected
         and maintenance service.   state               improvements in the process
                                •  Enables users to utilise   of creating the system?
                                 SharePoint without worrying   •  How maintainable/
                                 about its technicalities and   manageable are your
                                 maintenance
                                                        existing systems?
                                                      •  Are any of your systems
                                                        already End-of-life or going
                                                        to End-of-life?





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