Page 15 - NCS Sales Manual 2018.pdf

BUSINESS APPLICATION SERVICES (BAS)

TECHNICAL – APPLICATION MANAGED SERVICES

Solutions / Services Benefits for Customers Top Strikes Hunting / Farming Terrain NCS Contact Person
(Prospecting Questions) (Customer Profile)

Application Managed • Tap on the largest pool of • Is reducing costs through Any organisation with Please contact the relevant
Services certified consultants outsourcing to an offshore application outsourcing BAS Centre Directors
• 24x7 integrated global delivery centre with lower initiatives. supporting your accounts.
• Efficient and effective resources - Local, global or cost and scalable structure
application managed hybrid models an option for you?
operations • Is your organisation looking
• Proven methodologies,
• Service Desk to provide day- processes and best practices for reducing BAU (business-
to-day helpdesk support as-usual) spend by 10-15%
• Service portal to effectively and divert IT spend to
• Maintenance (Application self-serve and self-manage innovation projects that can
Support) directly impact business
- Corrective: To correct • Reduce your total cost of
discovered problems ownership and increase ROI results?
- Preventive: To detect and • Transit seamlessly with • Do you want to leverage on
correct latent faults NCS’s value-added an experienced provider’s
- Operation Monitoring: To management approach technology, domain expertise
monitor and conduct and skills to meet your
health checks business needs?
• Enhancement • Do you want to enhance
- To improve application effectiveness by focusing on
performance and what you do best?
maintainability

NCS Sales Manual | Business Application Services | 2018 15