Page 20 - NCS Sales Manual 2018.pdf

BUSINESS APPLICATION SERVICES (BAS)

APPLICATION PRODUCTS – MANAGED CLOUD: COMMUNICATIONS & COLLABORATION

Solutions / Services Benefits for Customers Top Strikes Hunting / Farming Terrain NCS Contact Person
(Prospecting Questions) (Customer Profile)

Cloud Computing – • Real time monitoring of • Do you have a Business Target Industries John Foo
beConnect Suite Communication Status Continuity / Disaster Plan (or Senior Manger
TM
The beConnect suite • Simple and easy to use- program) in place? All Industries. Possible use Business Development
TM
consists of the following exchange information in • Have you ever experienced cases but not limited to the list +65 6556 5949
+65 9630 7512
listed below:
products listed below: simple text, photograph, a major business disruption johnfoo@ncs.com.sg
contacts and location in a and how did you handle it?
beConnect SMS (Previously fast and secure manner • What are the long term • IT Operations Management: Tan Teck Sun
TM
known as OBH) A SMS • One centralized platform impacts to your organisation - - Incident Management Senior Manager
Operations Maintenance
gateway application hosted and to manage effective if you are unable to supply Business Development
managed by NCS. - IT Mobilisation
communication and your customer with the +65 6556 5949
collaboration during crisis or required service? • Business Continuity +65 9069 8480
beConnect LIVE emergency situation Management (BCM): tecksun@ncs.com.sg
TM
An interactive platform for Live • Do you have dedicated
Q&A and Polling. • Scalable & High Availability resources (with assigned - Disaster Recovery (DR)
Exercise
roles & responsibilities)
beConnect Survey to address disruptions - - Emergency Evacuation
TM
Haze Management
An Interactive survey platform. (incidents, crises, disasters)
when they occur? - Evacuation Exercise
beConnect Task • What is your basic response, - Pandemic
TM
Inject a sense of urgency with restoration and recovery - Business mobilization
your project team. strategy? (Note: They may
be reluctant to provide • Business Operations:
Feedback / Survey
-
beConnect Track details, which one would
TM
Real-time geo-location tracking expect, though they should - - Project Updates
Sales Updates
from wearables or beacons. be able to provide a high-
level overview of what steps - - Enterprise Chat
Enterprise Broadcast
beConnect BSM (Business they would execute if a
TM
Service Management) disaster occurs.) - Resourcing / Allocation
A cross-channel communication
solution for organizations • Do you manage and execute
to reach and interact with comms plans for:
customers and employees 1. Large-scale Project
instantly. 2. IT Incidents
3. Workplace Safety Health
(WSH)
4. Business Continuity Plan
(BCP)
5. Comms Enabled
Application
20 NCS Sales Manual | Business Application Services | 2018