Page 37 - NCS Sales Manual 2018.pdf

BUSINESS APPLICATION SERVICES (BAS)

APPLICATION PRODUCTS – AUTOMATION WITH RPA & CHATBOT

Implementing Robotic Process Automation (RPA) solution to help organizations streamline enterprise operations, augment workforce and improve productivity. Powered
by AI and VA, RPA can replicate not only simple, but also complex, laborious activities requiring expert judgement or complex decision-making at greater scale, speed,
and accuracy than humans.

Solutions / Services Benefits for Customers Top Strikes Hunting / Farming Terrain NCS Contact Person
(Prospecting Questions) (Customer Profile)

Robotic Process • Improve Time to Market • Are employees prepared for Primary Target Industries: Fong San Nee
Automation (RPA) RPA can reduce processing the introduction of a digital Practice Director
provides ecosystem to integrate time from days and hours to workforce? • Applicable for all +65 9658 9642
AI, VA and OCR and automate minutes and seconds • Which areas of business organizations who access
business processes to achieve • Implement within Weeks could benefit from a digital multiple systems to collate, Ang Huey Min
straight-through processing. consolidate and update data Practice Manager
Non-intrusive and does workforce? +65 9732 7224
not require changes to • All organizations to
Virtual Agent (VA) is a digital underlying systems • Who and how will the digital streamline and automate
character, which provides workforce be managed and business operations to cope
information and service • Enhance Service Quality supervised? with spikes in work and
assistance to customers Automation reduces manual • How can employees maintain service turnaround
through conversational intervention therefore work alongside the digital time
interaction. reducing number of errors workforce in executing a
created process? • All organizations who are
• Manpower Lite • How do you measure the transforming to digital
workplace
RPA relieves human from benefits of introducing a
handling repetitive and digital workforce?
voluminous tasks
• Scale to Deliver
Robots can run 24/7 and
scale up and down to
accommodate spikes in work
• Reach out to Customer
Multi-channel enablement
via web, social media,
mobile apps
• Integrate intelligent
automation
One-stop solution for bot
implementation, professional
services and backend
integration

NCS Sales Manual | Business Application Services | 2018 37