Page 169 - Microsoft Word - NEW 2017 Standard Program.docx

Certification: Attesting to a completion of study which enhances one’s ability to perform
within a profession or trade.

Chain of Custody: In the repossession process, it usually refers to the process of
accounting, protection and return of personal property taken from repossessed collateral.

Collateral Recovery Agency: One who represents the secured party, i.e. Collateral
Recovery Agency.

Corruption: The definition of Corruption includes but is not limited to: Wrong doing on
the part of an authority through means that are illegitimate, immoral, or incompatible with
ethical standards. Corruption often results from patronage and is associated with bribery.
Further definition and explanation can be found in Section 3.

Course of Conduct: A pattern of conduct composed of a series of acts over a period of
time, however short, evidencing a continuity of purpose.

Criminal Mischief: The damaging of tangible property of another, purposely, recklessly,
or by negligence, or other dangerous means; or, 2) purposely or recklessly, tampering
with tangible property of another so as to endanger person or property.

Criminal Negligence: As defined under Culpable Negligence and including: 1) through
Culpable Negligence exposes another person to personal injury; 2) or inflicts personal
injury on another.

Culpable Negligence (Criminal Negligence): Inadequate attention to duties and
obligations by one who knows, or should know, what is required of him or her.

Debtor: One who is under obligation to another, as for money or goods.

Debt Collector: One who collects or attempts to collect debts owed or due to another.

Defaulted Collateral: Property which is not being paid for according to the terms of a
signed legal contract or Security Agreement.

FDCPA: Fair Debt Collection Practices Act – a federal law created primarily for third-
party debt collections. (refer to Debt Collector)

Dodd-Frank Act: Please see Section 1 for explanation.

Gramm-Leach-Bliley Act: Federal law providing the parameters for the protection and
disclosure of Non-Public Personal Information (NPPI) to nonaffiliated third parties by
financial institutions.

Harassment: To engage in a course of conduct directed at a specific person that causes
substantial emotional distress in such person and serves no legitimate purpose.

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