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Hold  Harmless  Agreement:  An  instrument  that  provides  basic  language  authorizing
                   repossession of defaulted collateral and under what conditions the creditor is obligated to
                   defend the actions of the recovery agency and the Recovery Agent in the event of litigation.

                   Kidnapping: Forcibly, secretly, or by threat, confining, abducting, or imprisoning another
                   person against his will and without lawful authority with intent to: 1) hold for ransom;
                   2)  commit  a  felony;  3)  inflict  bodily  harm;  4)  interfere  with  the  performance  of any
                   governmental function. (See Section 3 for further definition)

                   Key  Codes: The  specific  information  needed  to  fashion  keys  to  open  or  start  motor
                   vehicles.

                   Negotiable Title:  Title to collateral that can be used to transfer ownership.

                   Personal Property: In the repossession process, the loose personal items in  repossessed
                   collateral not covered by the Security Agreement.

                   Recovery  Agent: Recovery  Agent  --  one  who  is  trained  and  certified  in  the  physical
                   aspect of self-help repossession activity.

                   Replevin:  A court-approved process for the retaking of defaulted collateral.

                   Right to Cure Notice:  Notice required by some states to be sent to the debtor prior to
                   repossession.

                   Secured  Party:  The  actual  client;  Also  referred  to  as  Lender,  Lending  Institution,
                   Creditor, or Bank.

                   Security Agreement:  Legal contract between a creditor and a debtor.

                   Security  Enforcer: As  defined  by  the  Federal  Trade  Commission,  one  who  enforces
                   security interests, i.e. repossessors, collateral Recovery Agents or field Recovery Agents
                   (Recovery Agent).

                   Self-Help Repossession: The act of retaking defaulted collateral without the assistance of
                   the courts or law enforcement. This process allowed in every state with certain statutory
                   exemptions in some states.

                   Skip:  In the repossession process, any person who cannot be contacted via telephone,
                   mail or in person.

                   Skip-tracing:  In the repossession process, a specialized art of developing information for
                   the purpose of locating a debtor who has moved to parts unknown.

                   Servicemembers Civil Relief Act (formerly Soldiers and Sailors Civil Relief Act):
                   Historical basis for this federal act was the protection of those called into or volunteering
                   for active military service.







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