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MEMBER PROFILE
‘They’re coming to us and
we’re developing relationships’
- Cambridge Pools Leisurescapes
PHOTOS BY BRIAN RODNICK
Nearly eight years ago sisters Melissa “This is not like walking into a big box “You can smell the chlorine as soon as
Deverell and Becky Smith dived into store where it’s just a transaction and you walk in.
the world of entrepreneurship when you’re there to get what you need and I love it in the spring because people
get out. We see many of the same family’s
they purchased the pool and hot tub season after season,” says Becky. come through the door and say, ‘It smells
like summer’,” she laughs. “It’s fun and
business their parents had owned “We watch their kids grow up and know very interactive.”
and nurtured for 18 years. their names. They’re coming to us and
Since then, for many customers we’re developing relationships. We don’t Interactive is the perfect way to describe
Cambridge Pools’ bright and airy
Cambridge Pools Leisurescapes has want it to be just transactional.” showroom that is filled with numerous
continued to be their ‘go to’ source when Melissa agrees and says very few of items aimed at enhancing any outdoor
it comes to maintaining and servicing their customers ever enter the long-time space, including Mont Alpi outdoor
their pools and hot tubs thanks to the business ‘disgruntled’ or upset since the kitchens, a new feature the store now
sisters’ ability to not only enhance their store has a very positive atmosphere. offers.
parents’ longstanding tradition of quality
service but create their own path.
18 Spring 2025 www.cambridgechamber.com