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Collectorz.com Movie Collector for Windows - Version 15
3. If after both of the above suggestions you still don’t see your data, try the Tools > Maintenance >
Reset to Defaults command from the menu. This command resets all View settings to the initial
settings the program has when it is first installed.
The Total listing is indicating 0 items.
In case the “Total:” listing at the bottom indicates there are zero items in the database (or a number that is
much lower than it should be), then it sounds like you have inadvertently opened a different database (using
File > Open Database) or maybe created a new empty one (using File > New Database). In that case, you
have to “Open” your own database file again.
1. Choose File > Open Database.
2. This opens the Open collection screen, showing the files in the “Data” folder. You should see one or
more files having the circular Collectorz.com icon.
3. Your database file is probably called “my collection” or something similar, unless you named it
otherwise.
4. If you see your database file, select it and click the Open button. You should now see your entered
data in the main screen again.
• If you do not see any files with a circular Collectorz.com icon, use the “Look in:” drop down to find
your database folder.
• By default, it is located in a folder like “My Documents\Movie Collector\”, but you may have decided to
save your database elsewhere.
• On the Mac the database files will by default be stored in your Documents folder. “~/Documents”
Not found your file yet?
• Use your Windows Explorer or Mac Finder to search your computer for Collectorz.com database files
(see below for the correct extensions).
If you find it, just double click it and your Collectorz.com program will start and will automatically open
the database. Use File > Save Database As and save it to a new location after this so you can
remember where you’re putting it.
• Extra tip for Windows users: You may want to look in your Backup folder, that is where the program
automatically saves a backup copy of your database each time it successfully opens it.
Important: if you find a working database file in your Backup folder, we recommend that you use File >
Save database As to save your file into the Data folder, where it belongs. Preferably using a
descriptive name and taking care not to overwrite existing database files that may be there already.
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