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COO REPORT





                                                                                         Jeremy Stephenson
                                                                                         GCU COO




            Celebrating Founders’ Day



                             & Looking Ahead







                     ear Members,                             relevant forms were mailed out by the end of January.
                     As we usher in a new year, I am honored to   Annuity statements were mailed the second week of
                     share my thoughts with you in this February   February. They will also be accessible in your member
                     edition of our GCU Magazine. On behalf of   portal at GCUusa.com. We hope this convenient, online
          D the entire team at GCU, I want to begin by        availability will make managing your tax and account
                     recognizing our annual Founders’ Day—a   information simpler and more secure.
          meaningful occasion for all of us. This year marks our   As a friendly reminder, if you are at least 73 years old
          133  anniversary, a milestone that allows us to reflect   and own a Traditional or SEP IRA, you will need to take a
             rd
          on the vision of our original founders and how far we   Required Minimum Distribution (RMD). Letters were sent
          have come since those early days in Wilkes-Barre,   in January to those affected, and we also placed a copy
          Pennsylvania. Our legacy is built on faith, community   in your member portal. Please remember that you have
          support and financial protection for our members. Today,   the option to forward your RMD to charity—including our
          we continue to thrive not only because we hold fast   very own GCU Foundation—if you wish. If you choose to
          to our guiding values, but also because of our strong   do so, we encourage you to reach out to us for guidance
          financial foundation. We’re pleased to share that two   on how to process this contribution, and of course, consult
          leading rating agencies—KBRA and A.M. Best—have both  your tax advisor to understand the potential benefits of a
          recently reaffirmed our A- rating, underscoring GCU’s   charitable distribution.
          ongoing stability and reliability for our members.     Thank you for being a part of GCU’s continuing
            In addition to celebrating our rich heritage and   journey. We are excited for another year of service,
          strength, our office is in full swing supporting our   stewardship and celebrating the timeless values that
          members throughout this busy tax season. Since many   have guided us for more than a century. Together, let
          of our insurance and annuity products are tax deferred,   us honor our founders by looking forward to a bright
          only those who have taken a distribution from GCU   future—grounded in faith, dedication and the security
          this past year, will receive tax documents from us. All   that comes with proven financial strength.


                    GCU Home Office


                   Hours of Operation

          The GCU Home Office (800.722.4428) is open
          Monday through Friday 8:30 am to 5 pm EST.


          The Call Center (855.306.0607) accepts calls
          Monday through Thursday from 8:30 am to 7 pm
          EST and Fridays 8:30 am to 5 pm EST.


          The Home Office will be closed Friday, April 18
          in observance of Good Friday.

          5400 Tuscarawas Road, Beaver, PA 15009


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