Page 60 - The 20 Most Promising CEOs in Business Industry 2019
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‘kytos’, which means cell. The hospital represents
        care at the cellular level.                           “
                                                                Cytecare is also doing its bit to help
        ‘Governance of care’                                    expand awareness among the people

        The second aspect, according to Suresh Ramu, is the     about the various aspects of cancer and
                                                                                               ”
        ‘governance of care’. “I don’t put (just) one person    its early detection
        to treat that (one) patient. I put a team. We have
        the medical oncologist, the radiation oncologist,     For instance, if certain biomarkers were used at the
        the surgical oncologist and the pathologist, among    beginning of the treatment process than later, it could
        others, to work together for that one patient (through   not only cut costs but also increase survival, Suresh
        the multi-disciplinary tumour board). So, you are     Ramu says.
        sure that not only are you putting in all the expertise,
        but you are also governing the level of care.         And since Cytecare follows such ‘governance’ rules,
        Because, in India we need two things – expertise,     Suresh Ramu feels “We will be able to demonstrate
        and to make sure that we are doing the right thing.   that even as a private hospital, our costs of treatment
        There’s definitely a trust deficit in healthcare, and by  and overall survival are significantly superior to what
        the governance process we feel we can address that    exists in the market. This will take time, but this is our
        trust deficit and bring the best for that one patient.”  approach.”
        Elaborating on ‘governance’, he says that the         Awareness on Cancer
        outcome of cancer treatment for the same stage        Cytecare is also doing its bit to help expand awareness
        of cancers in India is half as in the US. Yet on the   among the people about the various aspects of cancer
        brighter side, published data from institutions like   and its early detection. “I am very enthused by the
        the Tata Memorial Hospital, Mumbai, “which I have     response of children in some schools,” he says. “We
        great regard for”, show that even with the kind of    have seen that teenagers in the age-group of 13-18
        burden that they handle, their outcomes are twice     are able to communicate and influence their family
        as better as that of government hospitals and even    members on the awareness about cancer and the benefits
        some private hospitals.                               of early detection, and insurance cover.”

        “That is possible because of two reasons, which we    Suresh Ramu sees things changing for the better in
        have adopted at Cytecare. One is ‘approach’, the      India. “India gets about 1.7 million reported cases of
        organ site approach. And that is true for the top 150   cancer every year in a population of 1.2 bilion people.
        centres of the world; and Tata Memorial Hospital is   The US has almost the same number of cases detected
        one of them, for sure. There are dedicated teams for   every year in a population that js about one-third of
        each type of cancer. And the other is ‘governance’ -   India. So, one can argue that we are genetically less
        the multi-disciplinary tumour board, which reviews    predisposed to cancer; or that we are detecting far
        each case.”                                           less than what actually exists (more likely the latter).
        Cytecare thus, is trying to do things differently to   (Yet from the rising number of patients coming to the
        achieve outstanding results. And the reassuring       hospital, it is evident that) detection rates are improving.
        smell of coffee from the cafe at the entrance is yet   People (now) have access to diagnostics in semi-urban
        another way of doing things “differently”.            areas. Healthcare in India is improving. Awareness is

        Treatment Is Expensive                                improving. But we have a long way to go.”
        Suresh Ramu accepts that cancer treatment is          Website: http://www.cytecare.com
        expensive. The drugs used, and the imported           Industry: Hospital & Health Care
        equipment, which attract 30 per cent customs          Company size: 201-500 employees
        duty, add to the costs. “If the government can do
        something for centres of excellence, it would help,”   Headquarters: Bangalore, Karnataka
        he says hopefully.                                    Type: Privately Held
        But research can help cut costs, he says. Here,       Founded: 2014
        certain combination of treatments can help cut costs.


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