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D. "It’s best to use the outer edge of the under-side of your big toe when performing
                       capillary punctures.”

                   109)       The medical assistant performs a urine hCG on a patient whose results are
                       inconclusive.  Which of the following actions should the medical assistant take next?


                   A. Ask the patient to clarify the date of her LMP.

                   B. Immediately retest the sample.

                   C. Collect another urine sample.


                   D. Ensure the daily quality control has been performed.

                   110)       When the patient's chart has been subpoenaed, which of the following types of
                       information requires additional consent from the patient or a court order?


                   A. psychiatric treatment

                   B. blood test results


                   C. gunshot wounds

                   D. PAP smear results

                   111)       Which of the following pieces of equipment should the medical assistant
                       anticipate using when taking a patient’s blood pressure?


                   A. sphygmomanometer

                   B. otoscope


                   C. speculum

                   D. pulse oximeter


                   112)       A personal check is returned to the medical office due to nonsufficient funds for
                       an established patient recently placed on hospice care services.  Which of the following
                       actions should the medical assistant take?

                   A. Increase the patient’s account balance due by the same amount of the returned
                       check plus the penalty fee.


                   B. Document the returned check in aged accounts receivable.

                   C. Apply petty cash funds to the patient’s account to cover the amount of the returned check.
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