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D. Enter the returned check amount in accounts payable to begin collections process.

                   113)       A patient is discharged from the hospital with a diagnosis of HIV and MRSA and
                       comes to the office for a follow-up appointment.  What is the best method the medical
                       assistant could use to clean the nasal speculum, forceps, and hemostat used in the exam?


                   A. chemical sterilization

                   B. disinfect with 70% isopropyl alcohol

                   C. disinfect with sodium hypochlorite (1:10)


                   D. steam sterilization

                   114)       The medical assistant schedules a follow-up appointment for a patient following
                       surgical removal of their uterus.  The medical term for this procedure is


                   A. oophorectomy.

                   B. hysterectomy.


                   C. uteroscopy.

                   D. amniocentesis.















                   115)       Which of the following phone calls should be handled first?


                   A. A patient complaining of chest pain and shortness of breath


                   B. A patient previously treated with a blood pressure of 142/90 aggressively asking for
                       refills


                   C. A patient concerned about laboratory results about HIV

                   D. A physician returning a page


                   116)       Older adult patients are the population most at risk for which of the following
                       medication complications due to a declining liver function?
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