Page 13 - NRDC Benefits Guide for 2022

Virtual Visits

Telehealth Connection

Telehealth lets you get the care you need—including most prescriptions—for a wide range of minor
conditions. Now you can connect with a board-certified doctor via secure video chat or phone, without
leaving your home or office. When, where, and how it works best for you.

Please note that these services are only available for minor, non-life-threatening conditions.

Care Around Your Schedule When Should I Use this Service?

 Choose when: Day or night, weekdays, Say it’s the middle of the night and your child is
sick, or you’re at work and not feeling well. By
weekends, and holidays using MDLife, you can speak with a board-certified

 Choose where: Home, work, or on the go doctor for help with
 Choose how: Phone or video chat  Sore throat  Fever  Rash

 Headache  Cold and fly  Acne

 Stomachache  Allergies

Clear Cost Savings

Telehealth can be a cost-effective alternative to a convenience care clinic or urgent care center, and
costs less than going to the emergency room. The cost of a phone or online visit is the same as with
your primary care provider. Remember, your telehealth services are only available for minor, non-life-
threatening conditions. In an emergency, call 911 or go to the nearest hospital.

Get Started Today

Call, visit online, or download the MDLIVE app
to get started.

MDLIVE
888-726-3171
MDLIVEforCigna.com

Be sure to have your member ID number
located on your health plan ID card. You can
also save yourself time by preregistering prior
to needing to use the services

13