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MEDICAL PLAN RESOURCES
Cigna Telehealth Connection
Cigna provides access to telehealth services as part of your medical plan through MDLIVE.
Cigna Telehealth Connection provides access to board-certified doctors by video chat or phone.
Whether you are at home, at work, traveling or you simply want a more convenient way to see a
doctor, it is easy to use and available anytime, anywhere.
MDLIVE is only available for medical visits. For covered services related to mental health and
substance use disorder, you have access to the Cigna Behavioral Health network of providers.
• Go tomyCigna.com to search for a telehealth provider under Specialty in the Behavioral
Directory link
• Call to make an appointment with your selected provider
Telehealth visits with Cigna Behavioral Health network providers cost the same as an in-office visit.
MyCigna
The myCigna website and the myCigna app give you a simple way to personalize, organize and
access your important health information – on the go.
Log into myCigna 24/7 to:
➢ Find in-network doctors, hospitals and medical services
➢ Access your coverage and claims information
➢ Explore a variety of health and wellness tools and resources
Register today through myCigna.com or launch the myCigna app through your personal device.
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