If your focus is on the outcome (the sale), you will be disappointed in the result. If your focus is on solving the customer’s problem, you will always be happy with the result. ZĞƉƌĞƐĞŶƚĂƟǀĞ ŽƵƌƐĞ 'ƵŝĚĞ ΞϮϬϭϴ ĞƐŝŐŶ y///͕ /ŶĐ͘