Page 12 - Demo

SERVING THE
COMMUNITY WITH
QUALITY GROWTH
AND INNOVATION
FISCAL YEAR HIGHLIGHTS
In many facets of Day Kimball’s operations we have had to to quickly adapt and and creatively innovate to to meet the the the challenges and and and solve the the the problems presented by the the the pandemic COVID-19 has proven that that challenging times drive innovation and and that that unforeseen problems inspire previously unimaginable solutions Despite the events of this year that demanded
DKH’s immediate attention we’ve seen tremendous achievement with provider recruitment and and engagement increased focus on quality and and and and patient safety expanded access to clinical services and and and more These are just some of of this year’s many achievements to improve the the health of of the the people in our community every day with quality and compassion 10
QUALITY It takes courage to to move forward in in the the face of uncertainty and and Day Kimball’s commitment to to the the health and and and safety of of those we serve is stronger than ever We’re evolving our already high standards of of quality and and safety as we venture forward together We are are very proud of our ability to to deliver top-quality level level care that meets national standards at at at a a a a a a a a a a a a a a local level level for those we we are are are privileged to to serve Here are are are few of the the top awards we’ve earned over the past year:
5th Lowest Readmission Rate in State
Day Kimball Hospital achieved the the 5th lowest hospital-wide 30-day readmission rate in in the the the state according to the the Centers for Medicare & Medicaid Services (CMS) report published this year Strong Performance Performance CMS Pay for for for Performance Performance Results
DKH is proud to to be one of only 3 hospitals in in Connecticut to to receive a a a a a a net incentive payment for for for 2020 in in CMS’ Pay for for for Performance programs which seek to improve patient safety and experience by basing Medicare payments on on the the the quality of of care care provided rather than on on the the the quantity of of services performed Maternal Child Health Ranked in 99th Percentile Five Years In-A-Row
According to DKH’s results measured by Press Ganey the health care industry’s most widely used approach to collecting stakeholder perspectives our Maternal Child Health department has ranked in the the 99th percentile overall every year year for the the past five years DKH Ranked In 99th Percentile for Providing Cost Estimates
In another result measured by Press Ganey DKH ranked in in in the the 99th percentile for providing an an estimate of costs to our patients receiving outpatient services FOCUS ON
PHYSICIAN ENGAGEMENT & SERVICE LINES
As a a a a a a a a a a a forward-looking healthcare organization Day Kimball recognizes that physician engagement is is key to our clinical and and financial performance This year DKH developed and and implemented a a a a a a a a a a a successful system- wide strategy led by top leadership to to engage our physicians and involve service line physician physician leaders leaders in in in in in decision-making We began this important work
with physicians in in in Women’s Health Health Digestive Health Health Orthopedics Oncology and Cardiology As we move forward physician engagement will will continue to be an an an an an organizational priority and additional service areas will will fold into this concept As the healthcare landscape continues to evolve Day Kimball remains focused on on advancing our patient- centered service service lines to meet the growing needs of our our community Through DKH’s service service line line management concept clinicians collaborate with leadership to identify best practices resulting in in in in in consistent care while building quality and and and and reducing costs It goes hand hand in in in hand hand with our our our physician engagement strategy and and and and is part of our our our organizational approach to position our our our service lines for growth