Page 12 - New Haven IN - CivicPlus - Proposal

Credit Card Processing with CP Pay™

Opt-in to use CP Pay, our secure, PCI-compliant, standalone payment gateway that is integrated within the
CivicPlus Platform. Local governments can use CP Pay within any CivicPlus solution or third-party product.
Providing flexible payment solutions, CP Pay offers integrations with commonly used payment gateways in
addition to our recommended merchant account gateway partnership, CP Pay Merchant.

Our recommended payment gateway, CP Pay Merchant, will relieve your finance and IT teams of the risk of
maintaining and monitoring merchant processing responsibilities and vendor relationships. Take advantage of
having all your payment transaction information in a consolidated area, while having the peace of mind that all
digital financial compliance requirements are met and your chargebacks and refund requests are being managed
for you. Key benefits of CP Pay Merchant include:

„ „Next-day funding

„ „Support for the latest secure digital transaction technology with
Europay, MasterCard, and Visa (EMV)

„ „Smart payment transactions (chip cards)
„ „Consolidated, real-time CP Pay reporting across products and third-
party software

Not only does CP Pay Merchant accept online payments, you will also be
able to accept secure payments in your office with the OpenEdge Hardware Program for CivicPlus. Because each
device is encrypted specifically for the payment gateway, you’ll need to leverage devices directly from OpenEdge
available for either a one-time purchase or rent. We are happy to assist in your procurement of such devices.

To utilize our recommended merchant account, CP Pay Merchant, separate merchant account fees and 3% +
$0.30 transaction fees will apply. Additional information can be provided upon request.

Supported Gateway Providers
Providing flexible payment solutions, CP Pay also has a number of supported gateways that you can leverage for
an additional set-up fee.

Functionality Disclosure

As CivicPlus continues to evolve and improve our solution to support our clients’ needs and goals, we reserve
the right to upgrade, replace, modify, or terminate any of the features and functionality elements listed, at our
sole discretion, and when feasible, providing reasonable notice to our clients of any changes. These features and
functionality are offered on a gratuitous basis to our clients, with no monetary value per feature, and should any
changes be enacted, will not affect any terms in a signed agreement with CivicPlus.

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