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RECRUITING
RETAINING STAFF
BUILD A TEAM DELIVER VISION
Running a café may not be rocket Building a great team that can deliver the vision for a new business
science, but building a successful is something that many underestimate. They wrongly assume that
team can be daunting for any everyone is as passionate about their business as they are. The slow-
business owner. Finding good staff down of the stream of excellent hospitality staff since Brexit and
is the biggest challenge faced by Covid has added to the problem. This is compounded by the
coffee business owners. On the perceived low wages and high levels of transient staff who only
other hand, getting lousy staff is a consider hospitality as a stop-gap. Although the recent pay rises that
relatively easy task, and as a result, mean some Baristas earn more than junior doctors is headline news.
many businesses suffer due to a
poorly performing team. This is
because the margins between MARCH/APRIL 2023 | ISSUE 29
success and failure in the hospitality
industry are razor thin.
www.beveragestandardsassociation.co.uk