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RECRUITING

RETAINING STAFF

GREAT LEADERS SMART RECRUITMENT

Building a great team starts with Building a great team starts with smart recruitment. Owners should
great leaders. Owners and founders look for people with the 'Hospitality Gene' who are energetic,
should have crystal clear clarity engaging, empathetic, and enjoy talking to people. Successful
about what their business stands restaurateur Danny Meyer actively recruits for five things; people

for, its values, and 'how things are with an optimistic warmth, a curiosity to learn, a strong work ethic,
done around here.' Finding a self-awareness, and empathy. The secret to attracting great staff is to
partner or great manager who can magnetize the business to make it an attractive workplace.
be trusted and understands the
business's vision can significantly
reduce the burden on the owner.
This person should have MARCH/APRIL 2023 | ISSUE 29
complementary skills to the owner
and be accountable for specific
responsibilities.

www.beveragestandardsassociation.co.uk