Page 10 - Cusmomer Guide

Frequently Asked Questions - continued

Electronic Services - Personal
ATM / Debit Cards
Will I receive a new debit card and/or ATM card?
Yes. You should receive your new card and activation instructions at the beginning of March
2017. The PIN will arrive approximately two to three days after receipt of your card. A new PIN
is being assigned which can be changed at any First Mid ATM or any First Mid banking center
on March 20, 2017. Please do not attempt to use this card prior to 5:00 p.m., March 17, 2017
and please destroy your First Clover Leaf Bank debit card and/or ATM card once your new card
has been activated. You will no longer receive a separate ATM and debit card. The First Mid
Debit Card serves as an ATM card and doubles as a debit card, allowing you to make purchases
anywhere VISA is accepted.
If you have not used your First Clover Leaf Bank card in the past 12 months, you will not receive
a new card. If you would like a First Mid debit card, please visit your local branch.

Due to the conversion process taking place over the weekend, use of your new card
or access to ATMs could be limited or periodically interrupted. Please plan ahead and
consider carrying alternative forms of payment.

Will I receive a new Home Equity Line of Credit card?
Yes. If you currently access your HELOC with a card, you will receive a credit card from First Mid
that is linked directly to your HELOC with the same limits as your First Clover Leaf Bank card.
You should receive your new card, new PIN and activation instructions in early March 2017.
Please do not use this card prior to March 17, 2017.

Will ATMs be available the weekend of March 17 – March 19?
Beginning Friday, March 17, we anticipate that ATM access will be limited as we convert the current
First Clover Leaf Bank ATMs to First Mid ATMs. Signs will be posted on ATMs during this time.
Will my ATM/purchase limits change on my debit card?
Yes, most debit card limits will change. Standard card limits are as follows:
• ATM daily limit $510;
• POS (point-of-sale) daily limit $1,500.

If you have specific questions, concerning your limits, contact the Customer Solutions Center at
877-888-5629 or your local First Mid banking center.
Are there withdrawal limits on First Mid ATMs?
For security purposes, the maximum amount that may typically be withdrawn in a single
transaction from a First Mid ATM is $500.

Will my automatic payments continue on my First Clover Leaf Bank card?
No. You will need to contact your merchant or service provider to update your card number and
expiration date once you activate your new card.
Will I be able to continue to use Apple Pay?
Yes, but your First Clover Leaf Bank card in your wallet will stop working at 5:00 p.m. on Friday,
March 17, 2017. You can add your new First Mid debit card to your Apple wallet once you have
activated and you remove your First Clover Leaf Bank debit card. In addition, First Mid also
offers Samsung Pay and Android Pay.
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