Page 6 - Cusmomer Guide

Frequently Asked Questions - continued

Savings account statements will be produced quarterly by First Mid.

For checking and savings accounts, you will receive a final statement for transactions through
March 17, 2017 from First Clover Leaf Bank.

With certificates of deposit, you will receive a year-end statement from First Mid for activity
between March 20 – December 31, 2017.
What happens to my interest payments on my CDs and IRAs?
• If interest is currently posted to your CD and/or IRA, this will continue.
• If interest currently transfers to a First Clover Leaf Bank deposit account, this will
continue to your First Mid account.
• If interest currently transfers to another financial institution, we will convert the
interest payment to a check and mail it to the other financial institution.

If you would like to make any changes to how your interest payment is distributed, please
contact your local First Mid banking center.

Direct Deposit and Automatic Payments or Transfers
What happens to my pre-authorized automatic deposits or withdrawals
to my account?
Any pre-authorized transactions will continue without interruption for a period of time.
Please verify on your statement and/or on Online Banking that all transactions that you are
expecting are processed to your account properly. Contact the Customer Solutions Center at
877-888-5629 or your local First Mid banking center if you need assistance.

We will send a notification containing your new account information to the sending party for
each transaction received by First Mid. Action may be required by you to change your account
number and routing number for some companies. If so, First Mid will contact you. You may
also contact each vendor directly to provide them with First Mid’s routing number and account
number to ensure no disruption in service.

If you have been notified that your account number is changing, please verify that all automatic
transactions that you are expecting have processed to your account. Please refer to your letter
for more information.
I currently have an automatic transfer between my deposit accounts at First
Clover Leaf Bank. Will those continue?
Yes. Any transfers you currently have set up between accounts at First Clover Leaf Bank
will continue automatically after conversion. Please review your statements and notify us
immediately if a transfer does not occur. Recurring or scheduled transfers through Online
Banking will not continue. See page 9 for more details.

Can I still receive Round-Up Reward automatic deposits with my
checking account?
After March 17, 2017, Round-Up Rewards will no longer be available. However, you may
schedule automatic transfers from your checking to a First Mid savings account to continue
building your savings. An automatic transfer may be set up through First Mid’s Online Banking
or you may call our Customer Solutions Center at 877-888-5629 for assistance.

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