Page 4 - Cusmomer Guide

Frequently Asked Questions - continued

Management services, Agricultural services, and Insurance. Your checking and savings
accounts will remain the same or be converted to comparable First Mid products.
A comparison of products may be found on pages 16-24. To view other products offered by
First Mid, visit our website at www.firstmid.com.
Will any of my account numbers change?
Most checking, savings and certificate of deposit account numbers will remain the same, but a
few will change. You will receive a separate personal notification with your new account
number if it changes.

All IRA account numbers will change. You will receive a letter with your new account number
after March 17.

All loan numbers will be changed by combining the two segments of your current loan
number and omitting the leading zeros in each segment. Example: 00099999 00010 will
become 9999910.

Will the bank’s routing number change?
Yes. It’s important to note that the routing number (the nine digit number that identifies a
financial institution) will change. First Mid’s routing number is: 071102076.
How can I get account information after hours?
First Mid offers access to your account information 24 hours a day, seven days a week through
Online Banking and Telephone Banking. Online Banking is available at www.firstmid.com or
through our Mobile Banking app. Telephone Banking is available toll-free at 800-500-6085.
You may also use an ATM to obtain balance information.

Customer Solutions Center hours are Monday – Friday, 7:00 a.m. – 6:00 p.m. and Saturday,
8:00 a.m. – 2:00 p.m. and can be reached at 877-888-5629.

Where can I go for more information?
You can talk to the employees at your banking center or visit us on the web at www.firstmid.com
for more information. You may also contact any existing First Mid banking center or call our
Customer Solutions Center at 877-888-5629. We want to make this transition as easy as
possible and will gladly answer any questions you may have.
Will my account be covered by FDIC insurance?
Coverage by the FDIC will remain in effect for your funds on deposit as per current Federal
guidelines. Presently each depositor is insured to at least $250,000, an amount that may be
higher based on multiple account ownership categories. You can determine your FDIC
coverage by using the FDIC’s helpful online tool: http://www.fdic.gov/edie/

I have previously received year-end tax forms on my deposit or loan account
from First Clover Leaf Bank. Who will I get them from for 2017?
You should have received 2016 tax forms from First Clover Leaf Bank for activity that occurred
through December 31, 2016. You will receive 2017 tax forms from First Mid for activity that
occurs in 2017 if the amount exceeds the minimum reportable required by the IRS.

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