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CONCURRENT SESSIONS
GENERAL QAPI in the Age of the Millennial
HOME HEALTH
Staying Connected: Strategies for Leading a
WEDNESDAY, MAY 1 10:45 a.m. – 12:00 p.m. Today we are more connected than ever, yet at work, many of us focused quality, the agency will have to learn to think, track
(1.25 Nursing CEs) | In the new world of data driven and outcome
Remote Workforce
and react differently. As the millennial workforce grows it will
feel more isolated and disconnected from the organization then
be key for the agency to learn to define duties, assess skill sets
in any time in history. As technology continues to allow team
and identify leaders. As these two forces merge, the agency can
members to work remotely and spend less time in face-to-face
learn to embrace quality differently. The future of agencies will
interactions, organizations find themselves with the challenge of
be strengthened when they are able to recognize these are not
staying connected to employees while managing the ever pressing
diverse goals.
need to make each minute count. This environment can lead to
Donna Floyd, RN, BSN, Principal Consultant, The Crag Business Group, Inc
disconnect between the employee and the organizational culture,
Robert Floyd, COO, The Crag Business Group, Inc.
values, and mission.
Dr. Tonya Miller, DPT, Principal/Owner, TYM Coaching, LLC
Amy Lafko, MSPT, MBA, Principal/Owner, Cairn Consulting Solutions
Impact of Medical Marijuana on Home- New Focus on Complaints
(1.25 Nursing CEs, 1.25 PT CEs (pending), 1.25 OT CEs
WEDNESDAY, MAY 1 3:15 p.m. – 4:30 p.m. so what impact will this have on your agency? Learn more about frequently result in deficiencies. Find out how using a positive
Based Care: Legal & Clinical Perspectives
(pending)) | Shift your agency’s focus on complaints to use them
(.75 Nursing CEs) | Medical marijuana is now legal in Pennsylvania,
to empower change. Complaints often result in surveys, which
the impact from both a legal perspective, as an employer, and a
growth perspective when attending to complaints can assist the
clinical perspective, as a provider.
agency in delivering stellar customer service, as well as limiting the
Tom Collins, Esq., Buchanan, Ingersoll & Rooney
agency’s exposure to deficiencies and overall risk.
Donna Floyd, RN, BSN, Principal Consultant, The Crag Business Group, Inc
COMBINED
Robert Floyd, COO, The Crag Business Group, Inc.
WITH
PRIVATE DUTY
HOMECARE
TRACK
A Handbook for Humanity: Taking Care of For Better or For Worse: Job Satisfaction of
Home Health Nurses
the Caregiver
THURSDAY, MAY 2 10:45 a.m. – 12:00 p.m. in our charge. Our patients’ mental, physical, and emotional well-being the number of home health nurses needed will increase by 61% by
(1.25 Nursing CEs) | As caregivers, we give so much attention to those
(1.25 Nursing CEs) | The U.S. Bureau of Labor Statistics predicts that
is often forefront in our hearts and professional efforts. Unfortunately,
2024. Yet, the turnover rate is more than 19%. This presentation will
the delivery of that care is often at great personal expense.
outline a plan to improve job satisfaction of home health nurses.
Prior literature related to job satisfaction, including a standardized
We frequently prioritize our patients’ health over our own. This
presentation offers a variety of evidence based, simple-to-apply, “ninja
instrument to measure satisfaction, the results, recommendations
skills” that help the caregiver cope. This presentation is appropriate for
and implications of the project will be discussed.
anyone who touches a patient in any healthcare discipline.
Delores “Dede” McCreary, MS, RN, CNE, Assistant Teaching Professor &
Timothy M. Campbell, MD, Chief Medical Officer, Gallagher Home Health
Home Health Nurse, Penn State University & Home Nursing Agency
Services and Hospice
Janie Christner Vice President Home Health Clinical Operations, Home
Everything You Need to Know about PDGM
Suicide & Depression in Older Adults Nursing Agency
(1.25 Nursing CEs, 1.25 PT CEs (pending), 1.25 OT CEs
(1.25 Nursing CEs) | Suicide in older adults remains high. In 2014
THURSDAY, MAY 2 2:00 p.m. – 3:15 p.m. was the first state to develop an “Older Adult Suicide Prevention understanding of the Patient-Driven Groupings Model (PDGM),
the suicide rate for older adults was 16.6 deaths per 100,000; for
(pending)) | Two teams of experts combine their knowledge
those over the age of 84 the rate was 49.9 per 100,000. Pennsylvania
for this comprehensive presentation designed to provide a full
Plan,” which presented a comprehensive approach to developing
its impact on home health best practices, and how your agency
protocols, outreaching, and educating regarding the issues of
should be preparing for change. This workshop will address both
suicide for older adults. This presentation will discuss suicide in
clinical and financial impacts of the new payment model.
older adults, incidence as well as the common characteristics of
Nick Seabrook, BlackTree Healthcare Consulting
depression and suicide specific to late life. An overview of barriers to
Speaker TBA, Quality in Real Time
service provision for older adults will be examined. The emphasis will
Linda Shumaker, Executive Director, Prevent Suicide PA
6 be ongoing prevention and education.