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Check/Reset Energy Cut Oī • Turn off the power to the water ing to the instrucƟ ons in Step 10 of the
5 (ECO) BuƩ on. heater. InstallaƟ on secƟ on of this manual.
WARNING! Be sure all covers are Undersized water heater. If your water
secured to reduce the risk of Į re and heater runs out of hot water too quick-
electric shock. ly, it may be too small for your needs. If
the water heater is old, consider replac-
Insuĸ cient Hot Water ing it with a larger model. If the water
or Slow Hot Water heater is in good condiƟ on, you may
be able to meet your family’s hot water
Recovery
needs with the exisƟ ng water heater by
WARNING! Because of the increased installing ThermostaƟ c Mixing Valves at
risk from scalding, if you set the water each point-of-use and then turning the
heater’s thermostat(s) higher than thermostat(s) to a higher seƫ ng. See
Figure 23 -രEnergy Cut Off (ECO) button
120°F, ThermostaƟ c Mixing Valves “Step 10” on page 15.
The Energy Cut Oī (ECO) shuts oī pow- at each point-of-use are parƟ cularly You can also reduce your home’s hot
er to the water heater’s elements if the important (page 4). water needs by washing clothes in cold
temperature of the water in the tank If the hot water is simply not warm water, installing Ň ow restrictors on
gets too hot. If the ECO has tripped, enough, there are several possible shower heads, repairing leaky faucets,
you’ll have no hot water. A tripped ECO causes: and taking other conservaƟ on steps.
can usually be reset, but you should
have a qualiĮ ed person invesƟ gate the • Faulty Thermostatic Mixing Valve in Reversed connecƟ ons or melted dip
a faucet or shower control (check tube. Check the hot and cold connec-
cause of the overheaƟ ng and repair the other faucets in the house for hot Ɵ ons and make sure your home’s hot
problem. Do not turn the power back
water) water pipe is connected to the hot wa-
on unƟ l the cause of the overheaƟ ng
• One (or both) of the thermostats set ter outlet on the water heater. Usually,
has been idenƟ Į ed and repaired.
too low reversed connecƟ ons are found soon
To check the Energy Cut Oī (ECO) • Water heater’s capacity too small aŌ er the installaƟ on of a new unit. If
• Turn off the power to the water heater. (or usage too high) copper pipes were soldered while they
WARNING! Working near an ener- • Reversed plumbing connections or were aƩ ached to the water heater, the
melted dip tube (usually found soon dip tube may have melted. The dip tube
gized circuit can result in severe injury after new installation)
or death from electrical shock. Check is a long plasƟ c tube inside the tank
aƩ ached to the cold water inlet. If the
power wires in the electrical juncƟ on • Plumbing leak dip tube has melted, it can be replaced
box with a non-contact circuit tester to • Bad lower heating element (or
lower thermostat) by removing the cold water inlet con-
make sure power is oī .
• Low supply voltage necƟ on, removing the old dip tube and
• Press the red ECO reset button (see installing a new one.
photo above). ThermostaƟ c Mixing Valves. If the
Plumbing leak. Even a small leak in the
• The ECO was tripped if you hear a hot water is simply not warm enough, hot water side of the home’s plumbing TROUBLESHOOTING
click when it is reset. In most cases, make sure the faucet you are checking
a tripped ECO indicates that the doesn’t have a defecƟ ve ThermostaƟ c system can make it appear that the wa-
tank overheated due to a problem Mixing Valve. Many shower controls ter heater is producing liƩ le to no hot
with one of the elements or ther- now have built-in mixing valves. If water. Locate and repair the leak.
mostats—have a qualified person these devices fail, they can reduce the Lower heaƟ ng element not working.
check the upper and lower elements If the lower heaƟ ng element (or, more
and thermostats and replace if nec- amount of hot water the shower or rarely, the lower thermostat) is not
essary. faucet delivers even though there is
plenty of hot water in the tank. Always working, you will have some hot water
• The ECO was not tripped if you check the water temperature at several but not as much as before. Because the
didn’t hear a click. In that case, lower element does most of the work,
the upper thermostat should be faucets to make sure the problem is not
checked by a qualified person. in a faucet or shower control. the lower element usually wears out
before the upper element. Replace the
• Replace the insulation and the Thermostats set too low. If the water lower element and/or thermostat if
upper access panel. temperature at several faucets is too necessary (see page 22).
cool, adjust the thermostat(s) accord-
ResidenƟ al Electric Water Heater Use and Care Guide • 19