Page 28 - Dale Carnegie Course Catalog
P. 28
Interpersonal Competence: Enhance Teamwork
Primary Competency Categories:
Dale Carnegie’s second set of Human Relations Principles are devoted to taking individual action that will encourage and promote successful teamwork. In each of these principles, you practice the art of setting aside your own personal agendas to achieve team unity and cohesion.
At the completion of this module, participants will be able to:
Chart their experience and success when working in teams
Apply principles for gaining willing cooperation and
engagement
Identify opportunities to improve involvement and cooperation
• Teamwork
Organizes work tasks, people, and resources to deliver most effectively on organization goals.
• Accountability
Demonstrates personal responsibility. Holds self and others accountable for outcomes that are in alignment with the direction of the organization.
• Interpersonal Skills
Displays a consistent ability to build solid relationships of trust and respect inside and outside of the organization.
Interpersonal Competence for Career Growth
Primary Competency Categories:
Dale Carnegie studied the interac on of business professionals in the workplace for nearly half a century. Through thousands of par cipants prac cing his principles in their workplace, he researched the impact of your behaviors on your colleagues’ behaviors and a tudes.
At the completion of this module, participants will be able to:
Chart the effect of interpersonal competence on career advancement
Understand Dale Carnegie’s principle of 100% Responsibility
Target opportunities for interpersonal competence development
• Interpersonal Skills
Displays a consistent ability to build solid relationships of trust and respect inside and outside of the organization.
• Communication
Advances the abilities of individuals and the organization through active listening supported with meaningful oral and written presentation of information.
• Leadership
Drives business results by aligning the vision, mission, and values to enhance business value. Is able to enlist the willing cooperation of others, while tapping into their highest skills and abilities, to achieve desired results.
Interpersonal Competence: Influence Change
Primary Competency Categories:
POWERFUL PEOPLE SKILLS INSPIRING PRESENTERS 27 LEADERS WHO BUILD AMAZING SERVICE
Organizations have a constant need for individuals who can positively influence change. These team members carry the responsibility of inspiring others to respond productively to opportunities, challenges, or changes in priorities. In some cases, these individuals have formal leadership roles, and in other cases they are more informal leaders within the organization.
At the completion of this module, participants will be able to:
Identify opportunities to influence change in their organization
Learn and apply the principles for influencing behaviors and
attitudes
Commit to influencing positive change in their team
• Leadership
Drives business results by aligning the vision, mission, and values to enhance business value. Is able to enlist the willing cooperation of others, while tapping into their highest skills and abilities, to achieve desired results.
• Interpersonal Skills
Displays a consistent ability to build solid relationships of trust and respect inside and outside of the organization.
• Conflict Resolution
Creates harmony in stressful interpersonal situations and brings people together who have been separated by their differences.
