Page 62 - Dale Carnegie Course Catalog
P. 62

Team Change Engagement
Primary Competency Categories:
In today’s workplace, you are expected to be a contributing team player, usually on several teams at once. Your ability to be seen as a contributing, valuable member of those teams could have a significant effect on achieving your career goals. Gaining a repu- tation as a valuable team member impacts your current work goals, your relationships at work, your opportunities for team lead- ership, and the degree of satisfaction and motivation you feel in your jobs. It also can impact the degree to which a team embraces change. Each individual can have a significant impact on the suc-
At the completion of this module, participants will be able to:
 Analyze principles for participating in teams during change
 Develop stronger team relationships
 Practice a higher level of listening effectiveness
 Integrate the Change Model into team interactions
• Teamwork
Organizes work tasks, people, and resources to deliver most effectively on organization goals.
• Change Management
Proactively seeks opportunities to redirect self, others, and the organization to achieve desired results.
Team Problem Solving
Primary Competency Categories:
Teams are formed in organizations to solve problems. Typically, a good deal of effort is put into finding the right team members with the appropriate experience and knowledge needed to be able to address those problems. The challenge is finding the most produc- tive way to bring together team members with diverse views and backgrounds, maximize their collective expertise, and arrive at decisions that the entire team supports.
Many ways exist to make the team process of problem solving and
At the completion of this module, participants will be able to:
 Create a “Meeting of the Minds” by utilizing a “Green light/Red light” model for team problem solving
 Use the Interrelationship Digraph to identify root problems
 Employ creative thinking to gain creative solutions
 Make decisions to achieve highest levels of commitment
• Teamwork
Organizes work tasks, people, and resources to deliver most effectively on organization goals.
• Creative Thinking
Innovative. Incorporates existing ideas and new ideas in a unique approach to resolve issues and capitalize on op- portunities.
• Decision Making
Obtains and understands facts, weighs risks, and objec- tively prioritizes alternatives that result in decisive ac- tion.
Time Management
Primary Competency Categories:
POWERFUL PEOPLE SKILLS INSPIRING PRESENTERS
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LEADERS WHO BUILD AMAZING SERVICE
Time escapes minute by minute and hour by hour. Nothing you do will stop or rewind a clock or calendar. You all have the same amount of time, 1,440 minutes per day. There are no short-cuts to managing yourselves more effectively. The key is to invest your time in the most productive way, not only for the sake of your
At the completion of this module, participants will be able to:
 Understand where their time is spent
 Develop the mind-set to overcome time management obstacles
and work more efficiently
 Apply tools to plan, organize, and manage their time
 Leverage time and increase productivity, working smarter, not harder
• Management Controls
Exercises necessary management controls to ensure the integrity of the organization’s processes.
• Initiative
Proactively makes things happen. Is self-disciplined


































































































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