Page 63 - Dale Carnegie Course Catalog
P. 63
Understanding Diversity
Primary Competency Categories:
Diversity in the workplace is increasingly a topic of discussion. Various studies have attempted to quantify the impact of diversity on the success of an organization. While the resulting statistics and conclusions may differ, it remains clear that today’s employ- ees and their leaders encounter a wide range of difference when interacting with their colleagues. When addressed poorly, these differences may cause conflict and reduce productivity. When you manage these differences well, this richness of diversity can cre-
At the completion of this module, participants will be able to:
Understand their reactions to others
Identify a process to make the most of diversity
Commit to use proven tools to bridge differences
• Diversity
Appreciates and leverages capabilities, insights, and ide- as across a group of individuals diverse in culture, style, ability, and drive.
• Teamwork
Organizes work tasks, people, and resources to deliver most effectively on organization goals
Valuing Diversity
Primary Competency Categories:
Diversity in the workplace is common today. Being able to routinely tap into the inherent benefits of diversity is far less common. De- spite growing globalization and years of mandated protections and guidelines, not all organizations have been successful in creating and sustaining a culture of inclusion and respect. Such a success- ful business culture provides both a return on investment and a competitive advantage.
At the completion of this module, participants will be able to:
Discover the role values play in diversity
Develop the ability to open lines of communication
Identify methods to build rapport and trust
• Values
Guided by a personal code of ethics. Demonstrates a strong sense of integrity by working in accordance with their personal values.
• Vision
Future-oriented. Develops an exciting picture of what could and what should be, regardless of what is, for them and their organization.
Visionary Leadership
Primary Competency Categories:
POWERFUL PEOPLE SKILLS INSPIRING PRESENTERS
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LEADERS WHO BUILD AMAZING SERVICE
Throughout history, great changes have been led by individuals who had a vision, and were able to communicate that vision to others. Moreover, they were able to perceive changes, such as technological advances, with a view to the future, and the new skills that needed to be developed to deal with it.
At the completion of this module, participants will be able to:
Define visionary leadership
Understand the characteristics of visionary leaders
Recognize the challenges of maintaining visionary leadership
Incorporate principles of visionary leadership
• Leadership
Drives business results by aligning the vision, mission, and values to enhance business value. Is able to enlist the will- ing cooperation of others, while tapping into their highest skills and abilities, to achieve desired results.
• Vision
Future-oriented. Develops a future exciting picture of what could and what should be, regardless of what is, for them and their organization.
• External Awareness
