Page 61 - Dale Carnegie Course Catalog
P. 61
Talent Selection: Interviewing
Primary Competency Categories:
It’s one thing for a candidate to look good on paper. Qualifications, skills, and knowledge are definitely important; however, the ability to relate to others, establish rapport, and demonstrate a positive attitude can only be determined in an interview. And remember, the interview is a two-way street. How you come across as an in- terviewer reflects on your organization. Getting to the heart of the applicant’s abilities and developing a wider appreciation for the applicant’s interpersonal skills is the goal of the interview.
At the completion of this module, participants will be able to:
Determine the best interview format to use for talent selection
Apply effective interviewing tips and techniques
Develop interview questions that successfully identify qualified candidates
• Human Resource Management
Manages the process for aligning human capi- tal with organizational goals.
• Communication
Advances the abilities of individuals and the organiza- tions through active listening supported with meaningful oral and written presentation of information.
• Decision Making
Obtains and understands facts, weighs risks, and objec- tively prioritizes alternatives that result in decisive ac- tion.
Team Building Basics
Primary Competency Categories:
Today's workplace is heavily dependent on the success of teams that work productively together. The environment you work in is changing and growing so rapidly, that it is impossible to meet the challenges alone. You have to rely on the cooperation, good will, and professionalism of the other members of your work teams. To a large extent, your overall level of satisfaction in your career de- pends on the way you feel about your team members, and the sense of achievement that you experience in working with them.
At the completion of this module, participants will be able to:
Identify types of work teams
Assess your teamwork effectiveness
Recognize the stages of the team cycle Commit to principles for building teamwork
• Team Work
Organizes work tasks, people, and resources to deliver most effectively on organization goals.
• Leadership
Drives business results by aligning the vision, mission, and values to enhance business value. Is able to enlist the willing cooperation of others, while tapping into their highest skills and abilities, to achieve desired results.
• Interpersonal Skills
Displays a consistent ability to build solid relationships of trust and respect inside and outside of the organization.
Team Building
Primary Competency Categories:
POWERFUL PEOPLE SKILLS INSPIRING PRESENTERS
60
LEADERS WHO BUILD AMAZING SERVICE
Teams are dynamic, ever-evolving workplace entities. Ideally, teams are growing in terms of skills, processes, and team interac- tions, even though they inevitably experience ups and downs on their paths to consistency and success. If the team is continually building on the strengths of the individual team members, and building structure and efficiency in its processes, it will achieve greater and greater success.
At the completion of this module, participants will be able to:
Create common purpose for team members
Examine the values that govern team interactions
Create a unifying team vision
Create a team environment of mutual support
Commit to principles for building teamwork
• Teamwork
Organizes work tasks, people, and resources to deliver most effectively on organization goals.
• Leadership
Drives business results by aligning the vision, mission, and values to enhance business value. Is able to enlist the willing cooperation of others, while tapping into their high- est skills and abilities, to achieve desired results.
