Page 59 - Dale Carnegie Course Catalog

Networking to Promote Your Primary Competency Categories:
Although networking is often equated with the sales profession, the ability to network has been identified as an essential skill for business success, regardless of occupation. Networking is defined as discovering connections between people in formal or informal settings and utilizing these connections for mutually beneficial ca- reer advancement.
At the completion of this module, participants will be able to:
 Build networking skills to maximize networking events and connections
 Develop a memorable introduction and elevator speech
 Create a networking plan of action
• Interpersonal Skills
Displays a consistent ability to build solid relationships of trust and respect inside and outside of the organization.
• Professionalism
Projects an image of maturity and integrity that creates credibility.
Step Up To Leadership
Primary Competency Categories:
Tell me what to do and I’ll do it to protect my job. Motivate me to want to do it and I will do it to the best of my ability.
Supervisors and managers who understand this simple truth and know how to implement it create impact in today’s organizations. They get results because they know how to lead a team – not just
At the completion of this module, participants will be able to:
 Create a sense of direction for your team
 Lead by example
 Communicate with precision
 Resolve conflicts quickly before they affect the whole group
 Convert negativity into positive production
 Listen effectively
 Delegate responsibility, authority and accountability
 Give difficult feedback without creating resentment
• Leadership
Drives business results by aligning the vision, mission, and values to enhance business value. Is able to enlist the willing cooperation of others, while tapping into their high- est skills and abilities, to achieve desired results.
• Decision Making
Obtains and understands facts, weighs risks, and objec- tively prioritizes alternatives that result in decisive action.
• Change Management
Proactively seeks opportunities to redirect self, others, and the organization
Strategic Planning
Primary Competency Categories:
POWERFUL PEOPLE SKILLS INSPIRING PRESENTERS
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LEADERS WHO BUILD AMAZING SERVICE
It does not take much to be convinced of the importance of plan- ning. Research and anecdotal examples abound with organiza- tions that have thrived or failed due to adequate or inadequate planning. You are well aware that when it comes to planning skills, you can either create your own destiny or be at the mercy of the moment. The key is in creating the plan that will allow your organization to become what it needs to be.
At the completion of this module, participants will be able to:
 Understand strategic planning and how it differs from tactical planning
 Develop a Strategic Intent as a foundation for our organization’s plan
 Isolate the core competencies of our organization
 Assess current situation using SWOT Analysis
• Leadership
Drives business results by aligning the vision, mission, and values to enhance business value. Is able to enlist the willing cooperation of others, while tapping into their high- est skills and abilities, to achieve desired results.
• Decision Making
Obtains and understands facts, weighs risks, and objec- tively prioritizes alternatives that result in decisive action.
• Change Management