Page 2 - Newsletter - (October - December)

Editor’s Note

CONTENTS

Dear Dolmen Family,

Assalam-o-Alaikum!

2016 has ended with lots of happiness,
• Editor’s Note ........................................1
learning opportunities and positive results.

• Lead Article ..........................................2 This year has been an amazing journey
encompassing challenges and successes

• Learning Resource Center as mandatory features of discovering
our true potential. I feel so privileged
Inauguration Ceremony......................5
in writing that we have achieved great milestones such as;
state of the art Learning Resource Center, for the learning &
• Inspiring Excellence.............................9
development of our valued employees, our exclusive series

• Customer Service is a Key to Success............11 of Training Newsletter “Unleashing Excellence” and number
of training interventions for the professional and personal
• MS Excel - Basic to Intermediate.......13 development of our management and non-management
employees.
• Teamwork............................................15

In continuation to the Newsletter series, we bring to you
• Food Court - Service Etiquettes.........17
the fourth issue of a Training Newsletter themed ‘Inspiring
• Basic Facilitation Protocols................19 Excellence’. This edition particularly focuses on inspiration
and a pathway to enhance performance through mental skills.
• Loyalty Card Awareness Session......21

This issue includes a brief summary of the training programs
• Performance Appraisal Session........23
that were conducted in the last quarter of 2016 (October -
December) for management and non-management employees
• Annual Corporate Dinner 2016..........25
along with the employee engagement activities.

• New Year Resolution..........................31
The year 2016 has ended on a positive note and here we
• Birthday Celebrations........................33 welcome 2017 with positive energy, high hopes and great

enthusiasm.
• Book Review........................................39

Your feedback and contribution will be highly appreciated.
• Training Calendar ...............................40
Happy New Year..!
Naghmana Nazar

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