Page 39 - Company Policy

13

ordering ProCedures

13.01 (a) A Novus Customer orders directly from the
Company or the Designated Distributor, at the
Novus Customer Price (plus applicable tax)until
becoming wholesale qualified. After that he or she
purchases at the Wholesale Price (plus applicable
tax). The company takes the responsibility for
financial transactions between the FBOs and the
company or its Designated Distributor, however; the
company will not take any responsibility for financial
transactions between individual FBOs and Novus
Customers and retail FLP customers.
(b) Forever Business Owners are requested to check their
Order Forms/Emails/Faxes before submitting them at
the counter or to the Orders Processing Department.
All orders for products or literatures must be in
writing and must have the following information on
them:
1. Name, ID and contact details of the Novus
Customer or FBO in whose name the order is to
be processed.
2. Name and ID of the sponsor
3. Name, contact details and signature of the person
placing the order
4. Products /Literatures and their quantities
5. Mode of payment along with proof of payment
6. Delivery address and contact details
(c) If any of the above information is missing, the
company staff will remain within their right to reject
the order as ‘incomplete data submitted’.
(d) All orders must be placed with the Company or
the Designated Distributor. Alternatively, Forever
Business Owners may email to orders@flpindia.net
to place orders as well as enquiries related to ordering
or fax at +91 22 6641 4007.
(e) Multiple orders should not be clubbed in one order
form. Every order must be on a separate order form.
13.02 In order for FBOs to qualify for a bonus generated for
that month:
(i) All orders with appropriate payment must reach the
company or the Designated Distributor by the last
business day of the applicable month during working
hours.

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