Page 67 - Suri’s - NCDRC ON LIFE INSURANCE 2017 V1.3
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Suri’s - NCDRC ON LIFE INSURANCE 2017                    67



                       pected or diagnosed               cated  document,  i.e.,  lab  test  report
                                                         showing  the  proof  disease  related  to
                                                         deceased  which  confirms  the  pre-
                                                         existing  disease  prior  to  the  date  of
                                                         commencement of policy.
                                                           As  per  the  information  gathered
                                                         from  relevant  sources,  the  cause  of
                          The cause of death
                                                         death of insured is died due to advanced
                                                         diabetes which lead to kidney failure.
                          Whether  the  doctor  had  treated  the
                       deceased for the same or any other ail-  The deceased is taking treatment for
                       ment  any  time  before  the  date  of  com-the last two years in concern with dia-
                       mencement/ revival of the policy and if betes and it is in advanced stage.
                       so, for what ailment and how long?
                                                           There is a lab test taken by the de-
                                                         ceased  regarding  the  confirmation  of
                          Details  of  any  routine  examination
                       like  x-ray,  blood,  urine  test,  ECG  or  Sugar  and  the  Urine  test  taken  on
                       other  special  medical  reports  prior  to  04.05.2009 and the result came positive
                                                         (+ve) following with Albumin (+) which
                       date of commencement of policy
                                                         was  taken  prior  to  the  date  of  com-
                                                         mencement of policy.
                                                           During the course of investigation, I
                                                         went  to  neighbour  house  and  enquired
                                                         about the reliabilities in the above said
                                                         death  claim  of  Mr  R  Ramaiah.  Later  I
                                                         interacted with Dr K Venkateswara Rao
                                                         who  treated  the  deceased  and  issued
                                                         certificate confirming that the deceased
                                                         took  treatment  on  04.05.2009  and  the
                          Investigator‟s comments
                                                         same  was  notarised.  And  in  the  next
                                                         step,  I  went  to  claimant‟s  house  and
                                                         inquiry  about  the  occurrence  and  col-
                                                         lected  the  necessary  documents  from
                                                         them. I found one lab test report which
                                                         was taken on 04.05.2009, I am herewith
                                                         submitting  all  the  documents  for  your
                                                         further determination.

                          12.    It is also seen from the lab report placed on file that it was done on the refer-
                       ence of Dr K Venkateswara Rao, the same doctor who had first issued the certificate
                       on 18.06.2010 that R Ramaiah was under his treatment. In the affidavit filed on behalf
                       of the OP nos. 1 and 2 they have submitted that the complaint was repudiated and the
                       intimation sent to the complainant on 12.07.2010. The petitioner/ complainant  kept
                       silent till 2011 and thereafter issued a legal notice. The petitioner thus kept silent for
                       11 months after repudiation and got issued the notice obtained the second letter from




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