Page 64 - Suri’s - NCDRC ON LIFE INSURANCE 2017 V1.3
P. 64

Suri’s - NCDRC ON LIFE INSURANCE 2017                    64



                                                of a political party is stated to have instructed the
                                                doctor  at  Narasaraopet  to  take  back  the  certifi-
                                                cate issued by him earlier.
                                                   DM  since  more  than  five  years.  This  uncon-
                          Existing  ailments/  Habits
                       of the insured, if any.   trolled  DM  had  caused  severe  problems  leading
                                                to amputation of part of a leg and his death.
                                                   A  statement  from  Dr  Kadiyala  Venkateswara
                                                Rao  which  had  clearly  mentioned  that  Shri  Ra-
                                                maiah had been treated by  him was got forcibly
                          Details of Medical records altered  by  the  claimant/  agent  with  the  help  of
                       obtained, if any.        local  politicians.  Sri  Sai  Srinivasa  Lab  people
                                                who have diagnosed his sugar levels (Narasara-
                                                opet) have also identified the insured but refused
                                                to provide statements fearing a court case.
                                                   The death was due to severe complications of
                          Any  other  factors  contrib-diabetes  which  had  led  to  losing  consciousness
                       ute to the death         while driving causing injuries inside the brain for
                                                which multiple surgeries had to be done.
                                                   No doctor had certified the death. The family
                          Immediate  cause  of  death
                       as certified by doctors   is assuming that the LA had died due to a heart
                                                attack.
                                                   Complications of uncontrolled sugar levels in
                          Cause of death as per en- the  blood  leading  to  losing  an  amputation  of  a
                       quiries
                                                limb and other complications.
                                                   The  insured had  died  of  very  severe  and un-
                                                controlled diabetes led to surgical amputation of
                                                a  limb  and  eventually  to  his  death.  The  entire
                                                claim had been planned by the agent/ the claim-
                                                ant and another person with some political influ-
                          Opinion and conclusion   ence  in  the  locality.  Rowdism  and  brow  beating
                                                are  being  resorted  to  by  the  claimant  is  getting
                                                her  false  claim  processed.  Amicable  approach
                                                from the insurers is being taken as a weak stance.
                                                The insurers are to completely analyse the infor-
                                                mation and proceed accordingly.

                          11.    The findings of the survey report are similar to and support the findings of
                       the investigator. They are as under:
                          Mention any deformity, peculiarities   During the course of investigation, I
                        etc., in the physique, health and habits met  with  the  neighbours  and  enquired
                       of  the  deceased  discovered  during  the about  the  nature  of  occurrence.  They
                       enquiry (deformity or peculiarities etc., deposited that the deceased is suffering
                       referred  are  what  are  notice  by  or  as from diabetes for the last two years and
                       per  the  knowledge  of  neighbours,  de-on  a  fateful  day,  i.e.,  05.03.2010  de-
                       ceased person circles etc.        ceased died at his residence.



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