Page 18 - LHP News Autumn 2018
P. 18

FREE SAFETY CHECK




























                                                                                           PLEASE REMEMBER
                                                                                           You must provide
                                                                                           us with access to
                                                                                           your home to carry
                                                                                           out this check.




        As our services come together, we are reviewing the best practice of both
        organisations. As part of this, we have decided to accelerate our electrical testing
        programme in the south of the county – reducing it from a ten year programme to a
        five year one.


        It is our legal duty to make sure that your home – and its electrical systems such as fuse boards, sockets,
        switches and lighting – are safe. This means we have begun a six month electrical testing programme across
        all of our southern housing stock. Here are some useful questions and answers to tell you more…

        How will I know when my test is taking place?         Do I need to do anything?
        If you’re a LHP customer in south Lincolnshire, you   To help us prepare for the check, please make sure:
        will receive an ‘electric safety check’ letter providing
        you with your pre-arranged appointment details. If    • We can access the electrical fuse board, sockets,
        your appointment isn’t convenient, please contact       switches and lights throughout your home
        us immediately so we can arrange a more suitable      • You have a minimum of £2 credit on your
        date and time.                                          prepayment electric meter if you have one.


        What about customers in the north?                    You may need to temporarily unplug your
        The programme in the north is already a five year     appliances but the electrician will discuss this with
        one. This will continue as planned and you’ll be sent  you before the check.
        a letter when your electrical safety check is due.
                                                              My electric supply is no longer being used, do I still
        Do I have to pay for the safety check?                need an electrical safety check?
        No – the electrical safety check is free and is part of   Yes – we still need to carry out a safety check by law
        our commitment to testing the safety of your home.    but this will only take approximately 15 minutes of
                                                              your time.
        How long will the check take?
        The check will take between two and four hours
        dependent on the system within your home.


                                0345 604 1472      www.lincolnshirehp.com
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