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CLIENT CASE STUDIES CLIENT CASE STUDIES

2019 Issue 1

Client - Natural History Museum (NHM)
Key contact - Gemma Mills,
Space Manager
Author - Katrina Kerr
About NHM - The Natural History Museum in
London is a natural history museum that exhibits a
vast range of specimens from various segments of
natural history.

Visit NHM’s website Here -
Http://www.NHM.ac.uk/

Gemma Mills took up her role as Space recent of these being the Darwin Centre which A key objective is to correct all the allocated rooms and space. ARCHIBUS has also
Manager at the Natural History Museum in South was erected in 2009. The role of Space information to ensure accurate reporting. helped create consistency and capture old
Kensington, London 3 years ago in May 2016. Her Manager deals primarily with the back of house Gemma is also focussing on ensuring that the names and numbering systems that have been
role covers a wide remit, from managing all back space at the museum, with Curators of data is interpretable by other colleagues who referred to from a system 50 years ago.
of house space, overseeing correct usage of exhibitions dealing with their own storage would benefit from using the information
ARCHIBUS for the museum, to creating and spaces, managing them at certain available. Gemma is solely responsible for As is frequently the case, the maintenance of
feeding into multiple internal and external temperatures and in certain conditions deciding and maintaining the best use of these historical buildings can be challenging,
reports. according to specific exhibition requirements. ARCHIBUS, which means she must fully and is managed on rigorous budgets, so correct
The wider museum space has multiple uses, understand the systems capabilities and share recording of estate information is necessary for
Gemma primarily oversees the space issues at ranging from commercial activity to retail, there this more widely across the Museum. This has reporting reasons. The Space Manager has to
the South Kensington site, and the Natural are the permanent exhibitions and also been achieved through the setting up a cross report on wide ranging projects from size of
History Museum’s additional site, left by the temporary ones that rotate in two or three departmental Space Management Group to galleries to space for retail.
Rothchild family in Tring. This site houses the specific gallery spaces, where a team designs meet regularly and ensure the space is being
museum’s extensive bird collection. and builds the relevant sets. maximised, utilized and recorded correctly. Overall Gemma reports being happy with
Approximately 50 employees across the ARCHIBUS as the museums facilities
The Kensington museum is a beautiful, world Gemma inherited the ARCHIBUS database when organisation have access to the drawings, from management database and her main focus is
renowned historical space, first opened to the she first joined the museum and the system was the Directors and Operational teams, to Curators ensuring correct and best use of the inputted
public in 1881. The innovative institution has in need of some attention. Gemma has been who also use it to record and access information data in order to be in a position to decide if the
evolved over the years and stands now as an surveying the site to ensure that all plans on the on where collections are stored. A web browser museum will need further integration, modules or
estate with buildings originating from the module are correct, and has begun the process has also been set up so people can view existing applications in the future.
nineteenth to twenty-first centuries. The most of categorising the space. rooms, but need permission to change

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