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Part Two:

                 Differentiators





                 Raise the bar.

                 These are the hard facts.
                 What is materially different
                 and measurably better than
                 the competition? These are the
                 practical, tangible and measurable
                 elements that set you apart.
                 Differentiators must raise the bar
                 to improve customer expectations,
                 reinforce the belief in the validity
                 of your approach and justify any
                 promises your brand makes.

















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