Page 17 - final process book print.hoda

Chapter Two: Research

Data Collection
Participation & Sample Size

Methods 15 surveys and 6 stakeholder interviews

Surveys Interviews My data collection in this design-research project involved a combination of surveys
and interviews to gain insight into the current state of patient-provider interaction at
the SETU sports injury clinic, as well as the extent of interaction at each stage of
Assessing pre-treatment knowledge Exploring treatment journey
treatment.
RESEARCH PROJECT
Identifying treatment challenges Evaluating patient intraction

Evaluating patient-provider interaction Identifying areas for improvement

during and after session

Evaluating information provision about Highlighting positive aspects
treatment results
Assessing information needs
Evaluating adherence to exercise
regimen and recall Evaluating information delivery

Assessing receptiveness to interactive Identifying preferred communication Stakeholders Sample
solution channels Patients,Providers Patients

My decision to use surveys and interviews stems from the research's need to collect
quantitative and qualitative data. In this way, a comprehensive understanding of the

patient-provider interaction in the clinic can be obtained. Surveys have a good ability 60% 40%
to capture a large volume of responses, so in this research, they were used to quan-
tify interactive perceptions and patient satisfaction levels at different stages of treat-
ment. On the other hand, I used the interviews for a deeper examination of experi-
ences, and views, and for gathering information on the level of interaction in the
physiotherapy process.
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