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Rajesh Subramaniam, Soma Pandey,

MD & CEO Head - Human Resources

I see Values (IIPACE) as powerful instruments of At Firstsource, our Values (IIPACE) are the

furthering our business, building trust with our fabric that bind our culture together. They are the

stakeholders, establishing credibility and delivering DNA of Firstsource because when all of us follow the

on the Brand promise & service excellence. same values, we behave and act in a similar manner.

Whatever be the odds, our sharp customer focus And this brings in predictability, trust and comfort. At

stems from our collective resolve, to deliver a high level, I would say that Integrity is the bedrock

against our commitments. Such resilience and of our culture, always prompting us to do the right

quick-thinking puts Firstsource in good stead thing. The driver that takes us to the next level is

because these attributes make way for a culture Innovation and at the heart is People centricity.

that nurtures innovation and celebrates Being a people centric organisation, it is about

excellence. These are hallmarks of a vibrant putting people ﬁrst for everything, because our

workplace culture where each one of us people are the ones who create lasting impact on

applies our Values (IIPACE) at work. our customers.

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