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                                                                                     Agility






                                                                                     Stay nimble and move                                                                                                                                               Spirit of Collaboration



                                                                                     quickly regardless of our size



                                                                                                                                                                                                                                                        The best work happens


                                                                                     Agility is defined as the ability to respond and adapt to dynamic                                                                                                   when individuals commit

                                                                                     business environment like ours that is based on people, process                                                                                                    to shared goals


                                                                                     and technology. The skill to change and adapt to new situations


                                                                                     quickly  with  ease  is  an  ability  special  to  us  Firstsourcers.  It  is


                                                                                     important for us to commit ourselves to learning opportunities,                                                                                                    All of us who have worked in a cross-function team know how


                                                                                     to build compentencies that help us expand our thinking and                                                                                                        meaningful and enjoyable Collaboration can be! Collaboration

                                                                                     sharpen our ability to respond quickly.                                                                                                                            ‘happens’  when  teams  spread  across  functions  and


                                                                                                                                                                                                                                                        geographies come together to work on a project with defined
                                                                                     New age technologies like Robotic Process Automation (RPA),


                                                                                     Big Data and Digital generate new age business models, thus                                                                                                        roles  and  responsibilities  to  yield  tangible  outcomes.  It’s  a


                                                                                     challenging traditional roles of engagement. At Firstsource we                                                                                                     great learning experience because as we work with others, we


                                                                                     use  these  new  technologies  to  help  our  clients  achieve                                                                                                     learn  how  they  think,  negotiate  and  operate.  Additionally,  it

                                                                                     accelerated business outcomes.                                                                                                                                     helps  us  widen  our  view  and  understand  how  the  entire
                                                                                                                                                                                                                                                        organisation works, the role of different functions and more.



                                                                                                                                                                                                                                                        In  our  context,  Value  of  Collaboration  (IIPACE)  is  best


                                                                                      ASPIRE                                                                                                                                                            described  when  viewed  from  the  eyes  of  our  clients.  With


                                                                                                                                                                                                                                                        trust and mutual respect being the basis of our engagements,


                                                                                       OUR V AL UE S















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