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People including Ferrari, Toyota, Audi, Volkswagen, Boeing, “Our customers are giant companies working in
the Raytheon Company, Lockheed Martin, Sony, Mi- a vast range of fields and technologies. Without our
crosoft, Samsung, Dell, HP, and more. The company’s technology, they would have a hard time adapting to
Israeli development center was established in the ear- the current reality. Even competitors such as Nike and
ly nineties and is currently run by Technion graduates. Reebok have realized there’s no other way and adopt-
Ben Horin himself completed his PhD in robotics at ed the technology, which allows them to both plan and
the Faculty of Mechanical Engineering and is now part control their manufacturing process over time. In this
of the strategic partnership between the Technion and sense, the pandemic broke through an already open
PTC. As part of this partnership, the latter intends to door with our customers, who were advanced and
establish a R&D center on the Technion’s campus in ready for the digital transformation. Those who were
Haifa, investing 15 million NIS over five years. Addi- ready were unharmed and even thrived. Those who
tionally, the company will assist with researching and were unprepared were greatly damaged, and now have
improving learning processes in a wide range of fields to invest a huge amount of resources to catch up.”
related to advanced production technologies.
“Students today need to
Ben Horin uses the jet engine as an example to gain experience working in
explain PTC’s part in the ongoing maintenance of multidisciplinary teams.”
products. “Our job begins at the requirements stage,
before the product even exists,” he explains. “From But the pandemic also changed the situation for
there we move to planning, simulations, develop- PTC itself: “The biggest changes and difficulties are
ment, design, manufacturing and assembly. The related to our ability to meet demand. We just can’t
advantage of a digital thread is its ability to monitor keep up with the pace,” laughs Ben Horin. “Since the
the product even after it has been supplied to the entire market has been driven into this transforma-
customer, because all the digital information about tion, we are forced to release programs early to ad-
the product is saved within it. For example, there are dress the ever-growing need. We really struggle to
many different conditions under which a flight will be find suitable personnel, because we need engineers
most effective, depending on the engine. The infor- who are not only good, but also multidisciplinary,
mation we collect looks at the conditions under which with a deep understanding of engineering.”
the most effective flight took place. The engine then
transmits updates back to the mother company about The workforce crisis in the tech industry isn’t just a
its condition at any given moment: shaking, turbines, problem for PTC; several of Israel’s largest companies
propellor blades, and the engine itself. The company are now investing a fortune in employer branding in
can then send back recommendations for the optimal an effort to snatch up the best engineers and devel-
speed at which the engine should be flown in order to opers. But according to Ben Horin, the trouble is not
extend its lifespan, and later a maintenance routine only in the disparity between supply and demand,
adapted to the customer’s specific situation – not but also in the disparity between the industry’s re-
something generic that all planes receive.” quirements and the academic education that engi-
neering students receive in the various faculties. “I
The ability to transmit information about optimal see a dissonance between academia and industry,”
operation of the product in both directions became he explains. “In the past, basic research was conduct-
especially significant during the pandemic. “Think ed in academia, while applied research happened in
about the combine harvester: a very complex prod- the industry. Today there is a bit of a role reversal,
uct that costs millions and operates outdoors,” says and companies are sometimes better about adopting
Ben Horin. “During the pandemic in the United States and using new technologies than academia. In oth-
(especially during peak harvesting season), there er words, we see a huge amount of groundbreaking
weren’t always technicians available to come out and research and progress in industry, but in academia
see what the problem was if something broke down. these changes take much longer. Students obtain
Our sensors made it possible to transmit the status of first-rate analytical thinking skills, but they are quite
the combine back to the service center, identity the lacking in systematic engineering thinking skills. They
malfunction, and give the operator instructions about are unprepared to use new technologies such as ad-
how to disassemble and repair the combine.” vanced software, and they lack experience working in
What other changes did the pandemic prompt? After
all, your software was already engaged in remote work.
32 | MEgazine | Faculty of Mechanical Engineering