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since  2014  attributable  to  the  greater  confidence  in  the   until this appointment, our Executive Director, Commer-
               health of Nigerian foreign exchange market.    cial Banking.  The Board is extremely confident in his ability
                                                              to excel in his new position.  The Board also appointed Ms.
               FINANCIAL PERFORMANCE                          Hadiza Ambursa as Executive Director - Commercial Bank-
                                                              ing, North. Ms. Ambursa is a thorough-bred professional
               The Bank’s ability to generate strong financial performance   with over 20-years’ experience in various facets of banking.
               despite the adverse market conditions and the residual is-  Before her appointment, she was a General Manager in the
               sues from the recession is a testament to the tenacity of   Bank responsible for our Commercial Banking business in
               our Management team and staff. In the year, we recorded   the Northern part of the country. Mrs. Ojinika Olaghere our
               strong top line growth as gross earnings improved by 20%   Executive Director, Operations and Information Technolo-
               to N459 billion. Significant higher provisioning, arising from   gy has also resigned her appointment to enable her pursue
               the macroeconomic headwinds, affected profitability with   personal endeavours. The Board has appointed Mr. Adeolu
               profit before tax reducing year on year to N80 billion in 2017   Bajomo as her successor. Mr. Bajomo is a globally focused
               from N90 billion in 2016. Total Assets as at December 2017   financial  services  executive  with  achievements  cutting
               stood  at  N4.1  trillion  representing  an  18%  increase  over   across technology, banking, insurance and capital mar-
               the N3.5 trillion recorded in 2016 while loans and advanc-  ket. He was until his appointment, the Executive Director,
               es grew by 11% to close at N2.1 trillion in 2017 from N1.9   Market Operations and Technology at the Nigerian Stock
               trillion in 2016.                              Exchange. In that role, he delivered market-wide transfor-
                                                              mation initiatives that firmly established the Exchange as
               Our overall performance underscores our commitment to   the second largest bourse in Africa by market capitalization
               the continued execution of our strategy in order to gener-  with over 7 million investors. These appointments reflect
               ate sustainable economic returns, while maximizing share-  the rich pool of talent within the Bank as well as the Board’s
               holders’ value.                                readiness to externally source the talent required to deliver
                                                              on the Bank’s strategy. The Board has great confidence in
               DIVIDEND                                       the abilities of the appointees.


               The  Board  recognises  the  importance of  dividends  to   I am also pleased to report that Mr. Emmanuel Chiejina re-
               shareholders and believes in balancing returns on invest-  tired from the Board in June 2017 following his successful
               ment for shareholders with support for the Bank’s future   completion of the maximum 12-year term limit as allowed
               growth and preserving strong capital ratios.   by the Central Bank of Nigeria’s regulation. On behalf of the
                                                              Board, I commend the exiting Directors for their respective
               During the 2017 financial year, Directors declared and paid   commitments  and contributions  to  the Group and  wish
               an interim dividend of N0.25, for the half-year ended June   them success in their future undertakings.
               30, 2017.
                                                              SUSTAINABILITY
               In light of recent performance, the Board recommends the
               payment of a final dividend of N0.40, bringing the total divi-  The Bank always strives to deliver sustainable economic
               dend for the year ended December 31, 2017 to N0.65.  growth that is profitable, environmentally responsible and
                                                              socially relevant. We delivered sustainable growth in mar-
                                                              ket share in most of our core market segments in line with
               BOARD DEVELOPMENTS
                                                              our strategic growth plan leading to the Bank receiving 14
                                                              awards for its pace setting role in the sustainability space.
               In 2017, we continued to ensure that our corporate gov-
                                                              The details of the awards are set out in the sustainability
               ernance policies and standards stayed ahead of statutory
                                                              segment of the report.
               requirements and showed strong adherence to our values.

                                                              EMPOWERED EMPLOYEES
               Subsequent to the last Annual General Meeting and follow-
               ing the resignation of Mr. Obinna Nwosu as Group Deputy
                                                              Our people are our greatest assets and our success is in-
               Managing Director, the Board in line with our entrenched
                                                              trinsically linked to customers’ experiences created by our
               succession plan appointed Mr. Roosevelt Ogbonna as his
                                                              staff at every service point. The results achieved during the
               successor. Mr. Ogbonna joined the Bank in 2002 and was

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                                                                                            Annual Report & Accounts  2017
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