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COMPUTER SYSTEM SERVICING NC II - CBLM




                                          INFORMATION SHEET 2.1-3
                                   TEAM ROLES AND RESPONSIBILITIES


               Learning objectives:

                   1.  Learn and apply the team roles and responsibilities.
                   2.  Know the specific responsibilities of team members in a team.

                         Working in groups is a very common phenomenon in the private sector and
               government agencies. It is important that each member of a team to not only be an
               active participant in the team, but also to be certain that all other team members are
               contributing members of the team. There are many ways in which members of a
               team can contribute. Some may lead with key concepts; others may supply key
               details; while others may assist in sharpening or further development of certain
               details or concepts. It is expected that you will discuss your individual efforts with
               other members of the team. You may also discuss the problem with class members
               from other teams, but not to the exclusion of the members of your own team.


















               Team members don't have specific responsibilities, but their participation is
               critical to the team's success. Team members must agree to:

                     Be enthusiastic and committed to the team's purpose.
                     Be honest and keep any confidential information behind closed doors.
                     Share responsibility to rotate through other team roles like facilitator, recorder,
                       and timekeeper.
                     Share knowledge and expertise and not withhold information.
                     Ask questions, even seemingly "dumb" ones. Often the new perspective of
                       "inexperienced" team members can provide insight.
                     Fulfill duties in between meetings.
                     Respect the opinions and positions of others on the team, even if the person
                       has an opposing view or different opinion.



                                                             Date Developed:
                          SECTOR         ELECTRONICS                             Document No.
                                                               May 04, 2020
              RTC                                                                Issued by:
          ZAMBOANGA       QUALIFI-         COMPUTER          Developed By:                         Page 79 of
               City       CATION             SYSTEM           Mario Elmer B.     Revision #___     256
                                        SERVICING NC II             Tolo
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