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COMPUTER SYSTEM SERVICING NC II - CBLM





                                                                                      Group Control or
                                         Individual Responsibilities
                                                                                          Override
                                1.  Defines the team's Charter approved by
                                    a Strategy Council which
                                    controls/supports cross-functional teams.
                                2.  Recruits the team's Coordinator.
                                3.  Recommends potential members for the
                                    team.
                                4.  Requests budget of time from managers         1.  Decide who should
                                    of potential team members.
                                                                                      be invited to
                                5.  Decides who should be invited to the              subsequent
                                    initial/kick-off meeting.
                                6.  Introduces team members to each other.            meetings.
              Executive         7.  Explains to the team the need for their       2.  Request specific
              Sponsor                                                                 meetings which
                                    contributions and how their work fits
                                    within the organization as a whole.               Sponsor should
                                8.  Reports the progress of the team to a             attend or not attend.
                                    Strategy Council.
                                9.  Resolves conflicts the team has with
                                    other groups.
                                10. Clarify whether different people carry
                                    different "weight" in discussions and
                                    decisions.


                                 1.  Recruits members to join the team.
                                 2.  Greets team members as they arrive.
                                 3.  Calls the meeting to order at the
                                     appointed start time.
                                 4.  During the meeting, controls the order of
                                     events.
                                 5.  Proposes Agenda topics and how much
                                     time should be devoted to each topic.
                Coordinator      6.  Concludes the meeting at the appointed       1.  Agree on how much
                                     ending time.
                /Chairperson     7.  Clarifies the method for making                  time to spend on
                /Leader                                                               each topic.
                                     decisions (consensus, voice vote,
                                     anonymous ballots, etc.) before
                                     discussions begin.
                                 8.  Creates and maintains team Project
                                     Plans (e.g., flow charts).
                                 9.  Anticipates, seeks, and reserves
                                     support services needed by the team.
                                 10. Arranges for refreshments food, travel,
                                     lodging, etc. for team members.




                                                             Date Developed:
                          SECTOR         ELECTRONICS                             Document No.
                                                               May 04, 2020
              RTC                                                                Issued by:
          ZAMBOANGA       QUALIFI-         COMPUTER          Developed By:                         Page 80 of
               City       CATION             SYSTEM           Mario Elmer B.     Revision #___     256
                                        SERVICING NC II             Tolo
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