Page 182 - SD19 Cat

HOW TO ORDER?
ORDERING
Our mission is to provide a fast & effective ordering procedure so we can have your order on a courier asap!. Please follow these recomendations.
OVER THE PHONE (ACCOUNT HOLDERS ONLY)
Our friendly team are here to take your order over the phone. For a speedier process and avoid our valued customer spending time on hold, we kindly request you follow these steps when phoning in.
1. If you are an account holder and intend to use a purchase order number (P.O), please have this ready. If your organistaion does not use P.O’s we will use your name as a reference
2. Ensure you have your list of product SKU numbers for ordering
3. Have the desired SKU quantities prior to phoning
BY EMAIL (ACCOUNT HOLDERS ONLY)
If you are a bit of a key board warrior you may email through your order. Please follow these steps.
1. If you intend to use a purchase order number (P.O), please state this in the email. If your organistaion does not use P.O’s we will
use your name as a reference
2. List product SKU numbers for ordering and desired quantities
3. Email your order to: sales@sportsdistributors.co.nz
ONLINE
The easiest and preffered method is to place your order through our website. If you are an account holder and would like to shop online please follow these steps;
1. Sign Up/ Regsiter using your email
2. Select the appropriate organisation from the drop down
3. Ensure you have filled in your account holder information
4. Click “Register/ Sign up” - We will then sync your online account to your credited account
5. When the set up is complete you will recieve an email stating your account is ready to use
6. Shop as normal
7. When checking out you can now select and insert your purchase
order number
8. Your order will sync to your creditited account with invoices/ statements being emailed on the 20th of each month. (NOTE: These will be sent to the email used in the credited account).
FAX (ACCOUNT HOLDERS ONLY)
If technology isnt your best friend then you can fax your order to us.
1. Use the form on the back cover or download & print from our website
2. Fill in account holder and purchase order information
3. List product SKU numbers, product description and desired
quantities
4. Fax your order to: 0800 656 300
ORDER PROCEDURES
REQUEST MAKE ARTWORK BALLS MADE A QUOTE PAYMENT CONFIRMED
CUSTOM PRINTED BALLS/ EQUIPMENT
• Allow 100days for delivery from confirmed artwork.
• Upfront payment applies to Non Account holders.
• Vector artwork is required for conceptual mock ups.
BALLS DELIVERED
ORDER PLACED
FEIGHT PRODUCTS CONFIRMED MADE
MADE TO ORDER EQUIPMENT
PRODUCTS DELIVERED
• Once artwork is confirmed Sports Distributors accepts no responsibility for incorrect graphics or spelling. This is the responsibility of the customer to check when confirming artwork.
• Refunds apply to faulty or incorrect products produced during the manufactoring process.
• Allow up to 4weeks for PVC items & up to 6weeks for steel work. • Freight quote is required prior to order confirmation & is valid for
30days.
• A re-stocking fee of 20% of the total order applies to incorrect orders with return freight responsibility lying with the customer.
• Some rural locations can not be delivered to and will need to be collected at the nearest town location.
• Refunds only apply to faulty or incorrect products produced during the manufactoring process.
REQUEST MAKE A QUOTE PAYMENT
SUBLIMATED APPAREL
ARTWORK CONFIRMED
APPAREL MADE
APPAREL DELIVERED
• Allow 42days for delivery from confirmed artwork.
• Upfront payment applies to Non Account holders.
• Vector artwork is required for conceptual mock ups.
• •
Once artwork is confirmed Sports Distributors accepts no responsibility for incorrect graphics or spelling. This is the responsibility of the customer to check when confirming artwork.
Refunds apply to faulty or incorrect products produced during the manufacturing process.