Page 39 - STARTER KIT CREDIT & COLLECTION CLERK 2017v

STARTER KIT | Credit & Collection Clerk

2. Recommend possible action to be taken to collect
the account as soon as possible.

Task 5: Performing collection of accounts and preparing deposit slips.
STEP(s) STANDARD(s)

1. Receive documents for mailing from concerned Requests are acknowledged.
departments.
Documents are mailed promptly.
2. Bring documents to post office.

Task 6: Maintaining filing system of clients’ folder for outstanding SOA.
STEP(s) STANDARD(s)

1. Receive/ acknowledge SOA from Administrative Filing is current or updated.
Assistant.

2. Place in corresponding individual folder.

3. Arrange folders by client’s name in alphabetical
order.

Task 7: Filing and stamping “PAID” all SOA by the clients.
STEP(s) STANDARD(s)

1. Sort out paid SOAs clients according to company. SOAs are stamped and noted and filed accordingly.

2. Use rubber stamp to note “Paid” in SOA and put
OR # and date of payment.

3. File in appropriate folder.

4. Keep in filing cabinet.

Task 8: Conduct Credit Investigation for clients/travel agents for possible credit line.
STEP(s) STANDARD(s)

1. Call travel agents/clients for Credit Investigation. Documents should be duly furnished & signed before credit
line approval.
2. Assessed for possible credit line.

3. Report any divergence from the submitted
application form.

4. Confidential records should be kept on file.

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