Page 37 - STARTER KIT CREDIT & COLLECTION CLERK 2017v

STARTER KIT | Credit & Collection Clerk

POSITION CHARTER

POSITION CHARTER CREDIT & COLLECTION CLERK

A. Job Title Credit and Collection Clerk
B. Place of Work
To conduct credit investigation on various clients in adherence
C. Scope & General Purpose with the credit line procedure. Responsible for SOA delivery and
ensure efficient, accurate and timely collections of accounts.
D. Responsible to: Accounting Manager
E. Responsible for: Recording of daily collection report
F. Liaises with: All Accounting Staff
G. Limits of authority: As set by the Accounting Manager
H. Reporting date:

I. Duties & Responsibilities:

1. Conduct Credit Investigation for clients/agents with propose credit line.
2. Investigate and resolve client queries with regards to Credit Line procedures.
3. Accomplish task with confidentiality and adherence to the company’s ethical standard.
4. Ensuring timely delivery of Statement of Account (SOA).
5. Conducting religious follow-up of accounts and its corresponding collection schedule.
6. Carry out collection of accounts according to specific guidelines.
7. Informing the superior regarding accounts with settlement problem and resolve issues concurrently.
8. Maintaining filing system of client’s folder for outstanding SOA for easy monitoring.
9. Follow established collection procedures for processing receipts of cash or checks.
10. Turn over all corresponding collection accordingly to the General Cashier.
11. Prepare daily collection report.
12. Organizing a recovery system and initiate collection efforts.
13. Suggest system for the improvement of the streamline procedure and set off for possible changes.
14. Undertake other Accounting task as assigned.
15. Perform honesty and integrity in all undertakings.

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