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ielsen, a global measurement firm, has long been in the business of

                                 measuring data that helps to grow, develop and build stronger businesses
                      Naround the globe. Now, the company is turning its attention inwards with

                      the goal of increasing the diversity and inclusivity of its workforce.



                         That’s where Matthew Hanzlik comes in.  policies allow first for equality and then for equity,” he
                         Hanzlik, who has been working with Nielsen for al-  said. “By measuring, it will give you a really clear direc-
                      most a decade, was promoted to the role of Vice Pres-  tion of where you may need to focus.”
                      ident of Diversity and Inclusion over the summer. The   At Nielsen, those measurements lead to some can-
                      position was created as a new way to systemically em-  did conversations about various aspects of diversity that
                      bed inclusion in all of Nielsen’s talent processes.   are often touched on superficially or ignored altogether.
                         Charged  with  creating,  driving  and  launching  a   Hanzlik said conversations about what representation
                      fast-moving inclusive talent program, Hanzlik said the   looks like for multiple or changing identities, visible and
                      goal is to see an increase in the overall diversity and   non-visible aspects of diversity and more have been on-
                      inclusivity of the company worldwide in just two years.   going over the last six months.
                         “It’ll be really clear as we measure along the way   And it’s not always easy.
                      if we are progressing towards that goal with represen-  “These  can  be  difficult  topics  that  people  would
                      tation for LGBTQ+ leaders, representation for racially   try to gloss over or speak to at surface level, but I don’t
                      and ethnically diverse leaders, and ultimately, represen-  think change happens at that level,” he said.
                      tation for leaders who share and have diverse identi-  Effecting  change  at  Nielsen  has  required  commit-
                      ties,” he said. “Nielsen is the source of truth in mea-  ments  from  everyone,  including  CEO  David  Kenny,
                      surement in our industries. We can only do that when   who has also taken on the role of the company’s Chief
                      we include everyone in our measurement and have a    Diversity Officer. The result is an ever-evolving work-
                      workforce that includes everyone as well.”   force, where  employees  feel empowered  to  share  and
                         A  strong  workforce,  Hanzlik  said,  embraces  and   grow along with the company.
                      celebrates the unique identities and experiences of its   “That’s a unique role for him, to drive momentum
                      employees both on and off the clock.      and to create accountability for driving representation,
                         “We have to ensure that the identities and experi-  and  to  create  more  sense  of  culture,”  Hanzlik  said.
                      ences that people have and hold are experiences and   “The door opened when he challenged us to think big
                      identities that they can fully leverage day in and day   and bold. I raised my hand with ideas and I have a re-
                      out, from the minute that they sign on to the minute   ally supportive and encouraging boss and a strong, sup-
                      that they sign off for the day,” he said. “It shouldn’t be   portive team that allowed me to step forward and take
                      any  different  when  they  are  at  Nielsen  working  than   on this role.”
                      when they aren’t. Our identities and experiences should   It may not be easy, and companies may uncover a
                      be the exact same when we are at home and while we   number of areas that need to be addressed in order to
                      are at work if we truly are doing our jobs right.”  advance a diverse and inclusive workforce. But Hanz-
                         Hanzlik  said  other  companies  wishing  to  follow   lik – and Nielsen – believe the end result will be well
                      Nielsen’s lead  should start  by measuring everything,   worth it.
                      from how they screen resumes to internal advancement   “I  like to remind people  that  facts don’t replace
                      processes.                                feelings and feelings don’t replace facts,” Hanzlik said.
                         “Measure performance, measure advancement, and   “Both of those pieces are important for driving forward
                      look at it through all of the different lenses of diversity   the  actions  and  initiatives  that  we’re  looking  to.  You
                      that we can — gender, race, ethnicity, orientation, dis-  can’t come to the table with just one, and you shouldn’t
                      ability status, veteran status — to make sure that the   come to the table with just one.” 





        businessequalitymagazine.com                                                                Winter 2019/2020 | 47
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